Documentation forWeb Help Desk

Export tickets

You can export ticket data to a TSV format for export to other locations or applications.

  1. In the toolbar, click Tickets.

  2. In the first column, select the check boxes next to the tickets you want to export.

  3. In the Tickets toolbar, click and select Tickets PDF or Download TSV to download a file format containing a list of tickets.

  4. Save the PDF or TSV file to your hard drive or another location.

To open the TSV file in Excel, open a new Excel workbook and drag the file into the workbook. Adjust the column widths as required.