Evaluate the application
For 14 days after you install your evaluation version of Web Help Desk, you have unlimited tech seats. If you do not purchase a license after 14 days, Web Help Desk automatically switches to a one-tech license. All tech accounts other than the initial admin account become inactive, and the Assets and Processes tabs in Setup are disabled.
Purchasing and entering a license reactivates the deactivated accounts. After you purchase a license in the Customer Portal and receive an activation key code, enter the code in the Setup > General > License > License Settings window.
Converting your unlicensed Web Help Desk version to a licensed version retains all of your existing Web Help Desk settings or files. No additional configuration or installation is required.