Documentation forWeb Help Desk

Export FAQs

You can export FAQs information to a TSV or Excel format for review or export the file to another location or application.

  1. In the toolbar, click FAQs.

    All existing FAQs display on your screen.

  2. (Optional) To search for specific FAQs, enter your search parameters and then click Search.
  3. Click TSV or Excel to download a file format containing a list of FAQs.

    The file is downloaded to your system.

To open the TSV file in Excel, open a new Excel workbook and drag the file into the workbook. Adjust the column widths as required.