- Release Notes
- WHD 12.8.5 Hotfix 3 release notes
- WHD 12.8.5 Hotfix 2 release notes
- WHD 12.8.5 Hotfix 1 release notes
- WHD 12.8.5 release notes
- WHD 12.8.4 release notes
- WHD 12.8.3 Hotfix 3 release notes
- WHD 12.8.3 release notes
- WHD 12.8.2 release notes
- WHD 12.8.1.824 release notes
- WHD 12.8.1 release notes
- WHD 12.8.0 Release Notes
- WHD 12.7.13 Release Notes
- WHD 12.7.12 Release Notes
- WHD 12.7.11 Release Notes
- WHD 12.7.10 Release Notes
- WHD 12.7.9 Release Notes
- WHD 12.7.8 Release Notes
- WHD 12.7.7 Release Notes
- WHD 12.7.6 Release Notes
- WHD 12.7.5 Release Notes
- WHD 12.7.4 Release Notes
- WHD 12.7.3 Release Notes
- WHD 12.7.2 Release Notes
- WHD 12.7.1 Release Notes
- WHD 12.6 Release Notes
- WHD 12.5.2 release notes
- WHD 12.5.1 Release Notes
- WHD 12.5 Release Notes
- WHD 12.4.2 Release Notes
- WHD 12.4 Release Notes
- WHD release history
- WHD release notes aggregator
- Install or Upgrade
- WHD Installation and Upgrade Guide
- Introduction
- Plan for a production deployment
- Install WHD
- Uninstall WHD
- Upgrade WHD
- Prepare for the upgrade
- Determine the upgrade path to the latest WHD version
- Upgrade gotchas you should review
- Prepare your WHD environment to upgrade
- Upgrade WHD to the latest version
- Upgrade the PostgreSQL database in an existing deployment
- Restore the PostgreSQL database on a new server
- Check your WHD system after the upgrade
- Troubleshoot the WHD upgrade
- Get help after you install WHD
- Get Started
- WHD Getting Started Guide
- Introduction
- Create client accounts
- Create tech accounts and define the tech permissions
- Create tech groups and request types
- Configure ticket options
- Configure incoming and outgoing email accounts
- Set up ticket creation by email
- Set up asset management
- Configure ticket types
- Train the techs
- Train the clients
- Beyond getting started with WHD
- Additional resources
- Administer
- WHD Administrator Guide
- Introduction
- Set up the application
- Enable FIPS 140-2 compliant cryptography
- Configure and manage user authentication
- Manage clients
- Manage tickets
- Automate ticket workflows
- Manage assets
- Import and export data
- Create and edit reports
- Set up parts and billing
- Manage client feedback
- SolarWinds Platform alert integration
- Configure Orion-to-Web Help Desk ticketing
- Integrate Web Help Desk with Dameware MRC
- Knowledge-centered support
- Customize your deployment
- Frequently Asked Questions
WHD release notes aggregator
See what has changed since your last installation or upgrade.