Java command line options

JAVA_OPTS=""

Use this property to override the default options for several Web Help Desk settings. Place the entire set of arguments between the pair of quotes, and follow the format:

JAVA_OPTS="-Darg1=true -Darg2=true

This property is only effective on Mac OS X and Linux servers. For Windows servers, additional JVM arguments must be specified in the Java Additional Parameters section of the wrapper_template.conf file located at <WebHelpDesk>\bin\wrapper\conf\wrapper_template.conf.

The following table provides a list of the available command-line options.

Option	Description
-DWHDEmailCheckInterval=60	Sets the number of seconds between each email check.
-DWHDLdapPasswordCacheHours=168	Sets the number of hours LDAP passwords are cached in the Web Help Desk database. Enter 0 to disable caching.
-DWHDDashboardEnabled=true	Enables the Tickets Dashboard option in the user interface. Set to false to remove the Tickets > Dashboard tab for all users.
-DWHDsql=false	Enables SQL debug logging to the helpdesk.log file. Set to true to enable SQL debug logging to helpdesk.log
-DWHDDaemonMode=background	Describes how the targeted daemon will run in this instance. Set to background to run a daemon as a background process.