Configure the Casper 9 settings

To set up a discovery connection for Casper 9 in Web Help Desk:

  1. In the toolbar, click Setup, select Assets > Discovery Connections, and then click New.
  2. Click the Discovery Tool drop-down menu and select Casper 9.
  3. Complete the remaining fields.
  4. For more information about any field, see the tooltips.

  5. Click Save.
  6. Click the Attribute Mapping tab.
  7. Click Edit.
  8. Map the desired custom asset fields to Casper’s attributes.
  9. The asset attributes are different for each discovery tool, mapping directly to the values in the discovery tool database.

  10. Click Save.
  11. Click Assets > Search Assets to view your imported assets.