Latest release: WHD 12.7.5 on May 13, 2021
Release Notes
WHD release notes includes new features, upgrade notes, fixed and known issues, and end-of-life notices.
Install & Upgrade
Step-by-step instructions and checklists to help you plan, prepare, and then install or upgrade.
Getting Started Guide
Deployment and configuration information to quickly get your new product in place.
Administrator Guide
Beyond the Getting Started Guide, learn how to use all of the features.
Additional Resources
Did you know?
When you install Web Help Desk in a stand-alone deployment with the PostgreSQL database, the administrator console now prompts you to change the default database credentials. This process secures your database by preventing unauthorized access to these credentials.
This release also includes new FIPS 140-2 compliant cryptography with TLS 1.2 support, as well as additional security enhancements and features to further harden the application.