Latest release: WHD 12.7.8 on March 7, 2022
WHD release notes includes new features, upgrade notes, fixed and known issues, and end-of-life notices.
Install & Upgrade
Step-by-step instructions and checklists to help you plan, prepare, and then install or upgrade.
Beyond the Getting Started Guide, learn how to use all of the features.
Did you know?
This release includes Apache Tomcat 9.0.56 and Microsoft Open Java Development Kit (OpenJDK) 220.127.116.11.1, which provide additional enhancements to further harden the application.
Since the Web Help Desk 12.7.7 release, our engineering team focused on hardening the application for an improved customer experience. As a result, this release addresses the most urgent bugs and vulnerabilities received from our customers.