Documentation forWeb Help Desk
Important security updates are available for WHD. SolarWinds recommends you upgrade to version 12.8.3 Hotfix 3.

See count of attached assets on tickets

Users can identify how many assets have been properly attached to a ticket by viewing the asset count on the Asset Info tab of tickets.

This feature helps users who need to be sure that assets are properly attached to tickets, especially when they are attaching multiple assets. The count changes incrementally as more assets are added.