Documentation forWeb Help Desk

WHD Installation and Upgrade Guide

This guide provides steps and procedures for installing and upgrading Web Help Desk (WHD) in an evaluation, stand-alone, or integrated Orion deployment.

Current version:

Click here to view the guide in PDF format.

Need to download the software? Access your licensed software from the SolarWinds Customer Portal. If you need implementation help, open a support case or contact Technical Support for assistance.

Need to open a support case? Read this Customer Support article to get your case the right level of visibility.

Evaluators: Download your free 14-day evaluation here. If you need assistance with your evaluation, contact Customer Sales or email

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SolarWinds strongly recommends that you install Web Help Desk on a server that is protected from unauthorized access by the public. If your use of Web Help Desk does not need to be public or internet-facing, install it on a server that is neither public, nor internet-facing. To learn about best practices for configuring your Web Help Desk installation securely, see Best practices to secure SolarWinds Products.