Documentation forWeb Help Desk
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Privileged networks

The information on this page applies only to WHD 2026.2.1. For guidance related to other versions, see Web Help Desk Previous Version Documentation.

Privileged networks are networks that allow database updates. In the conf/whd.env environment file, the WHD_WIZARD_PRIVILEGED_NETWORKS setting identifies the IP addresses and subnets allowed to remotely access the WHD setup wizard and database configuration endpoints. If the database requires an update, connections from hosts not in these networks receive a message indicating an update is in progress.

WHD_WIZARD_PRIVILEGED_NETWORKS=127.0.0.1,10.0.0.0/8

You can customize the browser message by editing login.msg.applicationUpdateInProgress in the custom labels file.

To remove the info popup on this page, use an empty entry for login.msg.applicationUpdateInProgressHelp.

The localhost (127.0.0.1) is always permitted. In WHD 2026.2.1, all services bind to 127.0.0.1 by default for security. If you need to allow additional IP addresses, add them to WHD_WIZARD_PRIVILEGED_NETWORKS in conf/whd.env as a comma-separated list of IPs or CIDR ranges. (For example: 127.0.0.1,192.168.1.0/24.)