Add a manufacturer and model

When you create an asset in Web Help Desk, you must select a manufacturer and model. This example shows how to create a manufacturer and a model. You will assign these to assets later in this guide.


This is the third task in the process of configuring asset management. Before you start, complete the previous tasks:

Add a manufacturer and model

  1. On the toolbar, click Setup.
  2. Click Assets > Manufacturers & Models.
  3. Click New.

  4. Enter a name, complete the remaining fields as required, and click Save.

  5. Click Model Editor.
  6. Click New.
  7. Enter a name, select an Asset Type, and select a Default Warranty.
  8. Click Save.

  9. Continue to add models for the manufacturer as needed.

Next task: Add an asset