Documentation forWeb Help Desk
Important security updates are available for WHD. SolarWinds recommends you upgrade to version 12.8.3 Hotfix 3.

Java home location

All Web Help Desk installers include a Java JVM as part of the installation package, so a separate Java install is not required. While not recommended, it is still possible to use a different JVM by providing the path to the JRE in this setting.

JAVA_HOME=<homedirectory>

On Windows, the path would be:

JAVA_HOME=C:\Progra~1\Java\jre8