Documentation forWeb Help Desk
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Enable HTTPS

The information on this page applies only to WHD 2026.2.1. For guidance related to other versions, see Web Help Desk Previous Version Documentation.

HTTPS is enabled by default with WHD 2026.2.1.

HTTP access is not supported as a client access path.

HTTP listener/redirect behavior (WHD_HTTP_PORT) is limited in WHD 2026.2.1.

When a browser submits an HTTPS request to Web Help Desk, the SSL protocol requires Web Help Desk to respond with a certificate to prove the authenticity of the server. Begin your security configuration by enabling HTTPS.