Documentation forSolarWinds Observability

Enable MFA for your organization

Enable multi-factor authentication (MFA), also known as two-factor authentication or 2FA, for your organization to protect your data from unauthorized access. MFA is a simple and robust method to guard against cybersecurity threats and provides another layer of security to SolarWinds Observability user accounts. MFA does not replace the need for credentials, but requires an additional security code generated dynamically on another device.

When MFA is enabled for an organization, each user is required to set up MFA for their user account. If MFA is configured for a user account, a second authentication method is triggered after login credentials are entered. A 6-digit verification code generated by an authentication app is required to complete the login process.

The Organization owner can enable MFA in the Security section of SolarWinds Observability.

Notify all stakeholders before enabling MFA. Once MFA is enabled, members of your organization cannot log in without setting up MFA.

  1. Click Settings, select Organization Settings, and click the Security option to access the Security section.

  2. Click Multi-Factor Authentication to configure MFA for your organization.

  3. Click the Multi-factor Authentication Configuration toggle.

  4. Click Confirm.

    All users in the given organization will receive an email prompting them to reset their password. When a user resets their password, they can proceed with MFA setup. Users who have already received this email and users who have already set up MFA for any other organization will not receive the email prompting them to reset their password.

All members of your organization will be automatically logged out of SolarWinds applications.

All members of your organization, including owners, will be prompted to set up MFA for their user account using an authenticator app the next time they log into SolarWinds Observability. To learn about what's involved, see Set up MFA for a user account.