Add Ruckus wireless controllers

Add Ruckus wireless controllers to SolarWinds Observability.

For troubleshooting, see Troubleshoot SD-WAN and wireless controllers.

Requirements

• Supported devices - Ruckus SmartZone, Ruckus One

• Network Collector 2025.2 or later

• For Ruckus One, you need the following details:

  • Region

  • Tenant ID

  • Client ID

  • Client Secret

    See Ruckus One API to find out where to find the details.

  • Ruckus One account with at least read-only permissions. See Understanding Administrator Roles.

• For Ruckus SmartZone, you need the following details:

  • Username

  • Password

    See Virtual SmartZone - Essentials Public API Reference Guide for details about where to find the details.

Add a Ruckus wireless controller

1. In SolarWinds Observability SaaS, click Add Data at the top.

2. On the Add Data dialog, click the Network tab and click Ruckus Wireless Controllers.

3. Select the Ruckus solution to monitor and click Next.

   • Ruckus One
   • Ruckus SmartZone

4. Select a network collector or deploy a new one.

5. On Define Orchestrator Node, provide the polling hostname or IP address of the controller.

   Optional settings

   • To identify the device in SolarWinds Observability SaaS, specify a display name.
   • To add a custom tag to the device, click Add Tag and specify the key and the value for the tag. You can also add tags to the device later on the device details page, in the Overview tab.

6. Specify orchestrator credentials and click Next.

   • If you already have defined credentials, select Existing and select credentials from the list.

   • To create new for Ruckus One, enter the following details:

     • Region - select an option from the drop-down.

     • Tenant ID

     • Client ID

     • Client Secret

   • To create new credentials for Ruckus SmartZone, enter the following details:

     • Username

     • Password

7. On Summary, review the information and click Submit.

   The device is added for monitoring.