Documentation forSolarWinds Observability

Services area overview

The APM area overview gathers performance metrics from all services powering your application. There are two tabs of APM information - Overview and Reliability.

Overview

The Overview tab summarizes the current status of the monitored services with the following widgets:

Services Health

A health score provides real-time insight into the overall health and performance of your monitored entities. The health score is calculated based on anomalies detected for the entity, alerts triggered for the entity's metrics, and the status of the entity. The health score is displayed as a single numerical value that ranges from a Good (70-100) to Moderate (40-69) to Bad (0-39) distinction. To view individual monitored services and their details in the Entity Explorer, click the widget title or click the vertical ellipsis in the upper-right corner of the widget and select View all services.

Active Alerts

An overview of the active alerts triggered by services, categorized by severity. Active alerts are alerts that have been triggered but not cleared. This includes acknowledged alerts. For more information about the entity's active alerts, click the widget title or click the vertical ellipsis () in the upper-right corner of the widget and click View All Active Alerts.

Total Exceptions

The total number of traced exceptions for all monitored services. To view all exceptions associated with the monitored services in the Traces Explorer, click the widget title or click the vertical ellipsis in the upper-right corner of the widget and select View all exceptions.

Services & Transactions: (size by number of requests, color by error rate)

Color-coded overview of all monitored services and their transactions, request counts, and error rates. Transactions are grouped under services, with the service name showing above the group of transactions. Click a service or transaction to see more details in an Inspector Panel.

To view individual monitored services and their details in the Entity Explorer, click the widget title or click the vertical ellipsis in the upper-right corner of the widget and select View all services.

Reliability

The Reliability tab highlights the most unreliable monitored services.

Top 3 services charts

The three widgets at the top display data for the services entities that need the most attention, based on a selected metric. Select Health Score, Error Ratio, or Request Rate in the Analyze by dropdown to view the services with the worst health score, highest error ratio, or highest request rate.

All services

All monitored services entities are listed in a list view, providing the following information about each entity:

  • The name you gave the entity
  • An icon and word to indicate whether the entity's health score is good, moderate, or bad
  • The average health score for the entity
  • Average requests rate for the entity
  • Average error ratio for the entity