User roles and access levels

Organization Roles define the access users have to the organization’s settings and SolarWinds Observability SaaS resources.

User roles can be defined on a per-person level in the settings. If SAML is enabled, user roles can be defined based on a user's membership in the organization's identity provider group. See Set up role mapping.

If a user or a group is assigned to multiple roles, they gain access to all features, data, settings, and other rights for all of their assigned roles.

Organization roles

Organization Roles define the access users have to the organization’s settings and SolarWinds Observability SaaS resources.

• Viewer roles have access to viewing the organization's resources, but cannot access the organization's activity log, Agents, API Access tokens, and security settings related to the organization.

• Member roles have access to viewing the organization’s resources, but cannot access the organization's activity log and security settings related to the organization.

• Admin roles have full access to the organization's settings, including security settings such as SAML, MFA, and session timeout. They can also manage the organization and its users.

• Owner roles can do anything a member or admin can do. The Organization owner role cannot be defined via role mapping; define the Organization owner role for the user(s) manually in the Users section of settings. See Edit a user's access to the organization.