Documentation forSolarWinds Observability SaaS

Synthetic transaction test results

View test results for any of your Synthetic transactions to see whether your website is performing as expected. You can access all of your Synthetic transactions or view more detailed information for a specific transaction.

Open any of your Synthetic transactions in the Entity Explorer to view a detailed overview of that Synthetic transaction. You can then click the Test Results tab to view all recorded test results for the selected time period.

You can also click Digital Experience > Synthetic transactions and click any transaction name to open Entity Explorer overview for that Synthetic transaction.

View an overview of your Synthetic transaction

On the Entity Explorer overview for your Synthetic transaction, there are several widgets that display the transaction outcome, as well as details regarding your transaction. The following widgets are visible.

Test Success Rate

The number of test successes and test errors across the selected time period. A Synthetic transaction test is only considered a success if all steps are successful.

Status History

Historical details about the status of your Synthetic transaction during the selected time period. This chart will detail the number of times your Synthetic transaction status was Up, Down, or Unknown.

Average Test Duration

The average amount of time in seconds that it took for your Synthetic transaction to complete its execution.

Active Alerts

An overview of the active alerts triggered by synthetic transactions, categorized by severity. Active alerts are alerts that have been triggered but not cleared. This includes acknowledged alerts. For more information about the entity's active alerts, click the widget title or click the vertical ellipsis () in the upper-right corner of the widget and click View All Active Alerts.

Historical Overview

The total duration or success rate of your Synthetic transaction test runs in seconds overall, by location, or for each individual step.

Statistics: Success Rate

The number of test successes and test errors across the selected time period. A Synthetic transaction test is only considered a success if all steps are successful.

Statistics: Average Test Duration

The average amount of time in seconds that it took for your Synthetic transaction to complete its execution.

Status Changes

The Status Changes widget details the current status, status duration, and the start date and end date the transaction maintained its status.

Click Show Test Results to open the Test Results widget focused on the last successful test. The Test Results widget displays the details of your Synthetic transaction test performed by SolarWinds Observability SaaS for the specified time period. Click the chevron > to expand a completed transaction execution and see steps details and their duration.

Click Failure Detail to open the Failure Detail pane for the most recent Synthetic transaction failure. The Failure Detail pane details the test duration, date, and location, along with each successful step in your Synthetic transaction denoted a green check mark, and the step the test failed with a red X.

Click Show HTML dump to view the HTML of your website when the Synthetic transaction failed.

Review detailed test results

Click the Test Results tab to see the last test result. The Test Results tab displays the details of your Synthetic transaction test performed by SolarWinds Observability SaaS for the specified time period. Click the chevron > to expand a completed transaction execution and see steps details and their duration.

The Test Results tab displays the following information about your Synthetic transaction.

Item Description
Steps

The number of steps within your transaction, including the number that successfully completed execution. For example, if you had 7 steps in your transaction, a 7/7 would mean that all steps completed successfully while a 3/7 would mean that only 3 steps were executed.

Transactions that completed all steps and were thus successful are identified by a green checkmark. Transactions that had an error during a step's execution are identified by a red X.

Date & Time The date and time when the transaction completed its execution successfully, or when it encountered an error.
Location The probe location where your transaction was executed.
Duration The amount of time in milliseconds, or seconds, that it took for your Synthetic transaction to complete its execution successfully, or encounter an error.
Show HTML Dump This button only displays on failed Synthetic transaction attempts. Click Show HTML dump to open the HTML that was recorded during the step failure.

See screenshots for each step

Click an individual test chevron to expand the selected Synthetic transaction execution and display details about the transaction's steps. Click a step within the selected transaction to view the screenshot taken for that step.

Review screenshots for your transaction by clicking the steps arrows above the screenshot. Click the screenshot to enlarge it on your screen.

Screenshots for Synthetic transactions have a 7 day retention period and are not saved beyond that 7 day period.

Download HTML for failed transactions

You can download the HTML for Synthetic transactions that failed during a step on test execution.

  1. Click the Step where the Synthetic transaction failed to display the related screenshot.

  2. Click Show HTML Dump on the screenshot pane to open the HTML Dump.

  3. Click Download to save the HTML locally.