Migrate integrations from AppOptics to SolarWinds Observability SaaS

You can install the SolarWinds Observability SaaS Agent to gather metrics from a third-party platform or service. The OTel or Telegraf functionality built into the agent collects platform- or service-specific metrics. Native integrations can be configured though the SolarWinds Observability SaaS Add Data option. If a native integration is not available, you can manually configure any OTel or Telegraf receiver to send telemetry data directly to SolarWinds Observability SaaS. See Monitor with OTel and Monitor with Telegraf for more information about the available integration options.

Migrate native OTel and Telegraf integrations

Native integrations are available for a variety of platforms and service, including Apache, Confluent Cloud, Docker, Elasticsearch, FluentD, HAProxy, IIS, Kafka, Memcached, NGINX, NGINX Plus API, NTPQ, Oracle DB, Prometheus, RabbitMQ, Redis, StatsD, Varnish, and Zookeeper.

1. Uninstall the AppOptics Snap Agent:

   • On Windows, use the Programs and Features Control Panel to uninstall the agent.

   • On Linux, use the following commands:

     • For deb-based systems:

       sudo apt-get remove solarwinds-snap-agent

       Configuration files remain on deb-based systems after the Snap Agent is uninstalled. Do not remove these manually. To remove all configuration files from your system after you uninstall the Snap Agent, run the following command:

       sudo apt-get remove --purge solarwinds-snap-agent

     • For RPM-based systems:

       sudo yum erase solarwinds-snap-agent

2. Install the SolarWinds Observability SaaS Agent using any of the following methods:

   • Install the agent using a wizard

   • Install the agent manually

   • Use an automation tool such as Ansible or Chef (select this option in the wizard)

   • Install the agent as a Docker image

3. Complete the integration. See Configure native OTel integrations or Configure Telegraf integrations.

Migrate manual integrations

Manual integrations with systems such as MySQL, SQL Server, MongoDB, and PostgreSQL do not use a configuration wizard and do not create an entity.

1. Uninstall the AppOptics Snap Agent:

   • On Windows, use the Programs and Features Control Panel to uninstall the agent.

   • On Linux, use the following commands:

     • For deb-based systems:

       sudo apt-get remove solarwinds-snap-agent

       Configuration files remain on deb-based systems after the Snap Agent is uninstalled. Do not remove these manually. To remove all configuration files from your system after you uninstall the Snap Agent, run the following command:

       sudo apt-get remove --purge solarwinds-snap-agent

     • For RPM-based systems:

       sudo yum erase solarwinds-snap-agent

2. Enable the manual integration. See OTel direct ingestion or Configure Telegraf manually.