Alert on a potential problem with Platform Connect
If you are also using SolarWinds Observability Self-Hosted Essentials or Advanced and have set up Platform Connect, you can configure an alert that is triggered when the network-collector plugin, which sends data from SolarWinds Observability Self-Hosted to SolarWinds Observability SaaS, has a status of anything other than OK
.
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Open the Active Alerts page (Alerts > Active Alerts) or the Alert Settings page (Alerts > Alert Settings).
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In the upper-right corner, click Create Alert.
The Create Alert wizard opens.
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Complete the Details page:
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Enter a name to identify the alert and, optionally, enter a description of what the alert does.
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(Optional) To help users resolve issues quickly, enter a runbook URL. This URL opens a document (for example, a wiki page) that describes what actions should be taken when the alert is triggered. This link is included in the alert notification.
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Specify the alert severity.
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If you do not want the alert to be enabled immediately, click the slider to disable it. You can enable it later.
- Click Next to open the Conditions page.
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Under Condition type, click Metric condition.
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Under Alert on, select Metric group.
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Under Condition 1, define a condition that triggers the alert when the entity has stopped reporting:
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Under Metric, select
swo.uams.plugin.healthy
.Enter part of the metric name to filter the list.
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Under Included, click Add. Then select the following values:
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Tag:
sw.uams.plugin.name
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Operator:
equal to
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Included values:
network-collector
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Under Trigger when metric is, select equal to. Then enter
0
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Under During last, enter
2
and select minutes. As the aggregation method, select minimum.
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Under Group alert data for selected attribute, select
sw.uams.client.id
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Click Next to open the Notifications tab, and define one or more notifications to be sent when this alert is triggered. For more information, see Create an alert definition.
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On the Summary page, review the alert definition, and then click Create.