Documentation forSolarWinds Observability SaaS

SolarWinds Observability Self-Hosted alerts

If you are also using SolarWinds Observability Self-Hosted Essentials or Advanced and have set up Platform Connect, you can check SolarWinds Observability Self-Hosted (formerly Hybrid Cloud Observability) alerts in SolarWinds Observability SaaS.

SolarWinds Observability Self-Hosted alerts in SolarWinds Observability SaaS are read-only. You can acknowledge these alerts in the SolarWinds Platform Web Console.

  1. In SolarWinds Observability SaaS, click Alerts > Active Alerts and then click the HCO Alerts tab. The tab displays a read-only view of SolarWinds Observability Self-Hosted alerts.

  2. Click an alert to display the alert details view. In the widgets, you can learn more about the alert status, metrics, logs, other trigger objects in the alert, or the last occurrence of the alert in the past two weeks.

Acknowledge SolarWinds Observability Self-Hosted alerts

  1. Log in to the SolarWinds Platform Web Console.

  2. Click Alerts & Activity > Alerts.

  3. Find an alert to mark as acknowledged, click Acknowledge in its row, and click the Acknowledge button.

    To acknowledge more alerts at the same time, select the alert rows and click Acknowledge at the top of the page.

    The information about the alert status will be updated in SolarWinds Observability SaaS automatically.