Website system requirements
Requirements depend on several variables, such as:
- The volume of data to display in the browser.
This topic contains:
SolarWinds Observability SaaS general requirements
The following table lists browser requirements and recommendations for using the SolarWinds Observability SaaS web application.
Performance of the computer and internet speed where you open the browser significantly influences the speed of SolarWinds Observability SaaS.
| Software Requirements | |
|---|---|
| Web browsers |
SolarWinds Observability SaaS supports the two most recent versions of the following web browsers:
|
| Browser requirements |
The following must be enabled in your browser:
|
Firewall or access control requirements
The browser you are using to access SolarWinds Observability SaaS's basic features must have unrestricted access to the following locations:
- https://my.xx-yy.cloud.solarwinds.com and all subfolders (where
xx-yyis determined by the URL you use to access SolarWinds Observability SaaS, described in Data centers and endpoint URIs) - https://documentation.solarwinds.com/ and all subfolders
- https://agent-binaries.cloud.solarwinds.com/ and all subfolders
Availability testing requirements
SolarWinds Observability synthetic probes must be able to access your site. To observe websites hosted on a local network, your server or site must open access to SolarWinds Observability SaaS probe server IP addresses. To view a list of all IP addresses used, click Settings > Synthetic Probes in the left pane. This page lists all available probes and their corresponding region, platform, and IP address. See Probe servers and associated IP addresses.
RUM visitor requirements
To collect and send RUM data to SolarWinds Observability SaaS, your visitors must have unrestricted access to the following domains: rum-agent.xx-yy.cloud.solarwinds.com and rum.collector.xx-yy.cloud.solarwinds.com, where xx-yy is determined by the URL you use to access SolarWinds Observability SaaS, described in Data centers and endpoint URIs. If your website visitors' firewall or access control settings restrict access to those URLs or if they are using ad blocker tools to block Javascript calls, the RUM data will not be collected or sent to SolarWinds Observability SaaS.
RUM script requirements
The RUM script uses the Boomerang JavaScript library for several key functions and is subject to the same code limitations and compatibilities as Boomerang. For example, the <MemoryRouter> router is not supported by the RUM script; all other router components for ReactJS and Angular10+ are supported. Data about some of your users' actions may not be collected if incompatible functions are used in your website.