Documentation forSolarWinds Observability

Website system requirements

Requirements depend on several variables, such as:

  • The volume of data to display in the browser.

This topic contains:

SolarWinds Observability general requirements

The following table lists browser requirements and recommendations for using the SolarWinds Observability web application.

Performance of the computer and internet speed where you open the browser significantly influences the speed of SolarWinds Observability.

Software Requirements
Web browsers

SolarWinds Observability supports the two most recent versions of the following web browsers:

  • Apple Safari
  • Google Chrome
  • Microsoft Edge (new Edge versions based on Chromium)
  • Mozilla Firefox
Browser requirements

The following must be enabled in your browser:

  • JavaScript
  • Cookies

Firewall or access control requirements

The browser you are using to access SolarWinds Observability's basic features must have unrestricted access to the following locations:

Availability testing requirements

SolarWinds Observability synthetic probes must be able to access your site. To observe websites hosted on a local network, your server or site must open access to SolarWinds Observability probe server IP addresses. To view a list of all IP addresses used, click Settings > Synthetic Probes in the left pane. This page lists all available probes and their corresponding region, platform, and IP address. See Probe servers and associated IP addresses.

RUM visitor requirements

To collect and send RUM data to SolarWinds Observability, your visitors must have unrestricted access to the following domains: and, where xx-yy is determined by the URL you use to access SolarWinds Observability, described in Data centers and endpoint URIs. If your website visitors' firewall or access control settings restrict access to those URLs or if they are using ad blocker tools to block Javascript calls, the RUM data will not be collected or sent to SolarWinds Observability.

RUM script requirements

The RUM script uses the Boomerang JavaScript library for several key functions and is subject to the same code limitations and compatibilities as Boomerang. For example, the <MemoryRouter> router is not supported by the RUM script; all other router components for ReactJS and Angular10+ are supported. Data about some of your users' actions may not be collected if incompatible functions are used in your website.