Documentation forSolarWinds Observability SaaS

Self-managed host system requirements

Requirements depend on several variables, such as:

  • The volume of data to display in the browser.

This topic contains:

SolarWinds Observability SaaS general requirements

The following table lists browser requirements and recommendations for using the SolarWinds Observability SaaS web application.

Performance of the computer and internet speed where you open the browser significantly influences the speed of SolarWinds Observability SaaS.

Software Requirements
Web browsers

SolarWinds Observability SaaS supports the two most recent versions of the following web browsers:

  • Apple Safari
  • Google Chrome
  • Microsoft Edge (new Edge versions based on Chromium)
  • Mozilla Firefox
Browser requirements

The following must be enabled in your browser:

  • JavaScript
  • Cookies

Firewall or access control requirements

The browser you are using to access SolarWinds Observability SaaS's basic features must have unrestricted access to the following locations:

If monitoring self-managed host entities, the SolarWinds Observability Agent must be able to communicate with the SolarWinds Observability collector to report collected data.

Open your firewall or access control configuration to permit TCP/HTTPS/TLS outbound connections to the following endpoints (where xx-yy is determined by the URL you use to access SolarWinds Observability SaaS, described in Data centers and endpoint URIs) using port 443:

  • uams.xx-yy.cloud.solarwinds.com
  • otel.collector.xx-yy.cloud.solarwinds.com
  • agent-binaries.cloud.solarwinds.com

If your firewall or access control requirements do not allow such connections, configure the SolarWinds Observability Agent to send data through a proxy. See Configure proxy for SolarWinds Observability Agents

Self-managed host supported operating systems and distributions

The SolarWinds Observability Agent is required for monitoring self-managed hosts. The following are the operating systems and distributions supported for the script-based installation of SolarWinds Observability Agent.

When installing on an AWS EC2, make sure that Instance metadata service (IMDS) is enabled in the EC2 instance metadata options. This prevents a new host entity from being created in SolarWinds Observability SaaS after each host restart.

If an operating system/distribution is not in the list, download and run the installer using the PowerShell command provided in the Add Data wizard.

Windows

  • Windows Server 2016
  • Windows Server 2019
  • Windows Server 2022
  • Windows Server 2025
  • Windows 10
  • Windows 11

Linux

SolarWinds Observability Agents are compatible with all vendor-supported versions of the following systems:

  • Alma Linux
  • Amazon Linux
  • CentOS Stream
  • Debian
  • Fedora
  • OpenSUSE
  • Oracle Linux
  • Red Hat
  • Rocky Linux
  • SUSE
  • Ubuntu

User roles and permissions for SolarWinds Observability Agent

Root privileges are required for the following roles/users:

  • For the Agent installation. During the Agent installation, the swagent user is created.
  • The swagent user needs root privileges for the Agent to monitor processes on the host.