Activate the SEM license
After you install and deploy SEM, activate your SEM license online or offline.
Activate the license online
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Log in to SEM as an administrator.
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Open a separate browser window.
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Navigate to the SolarWinds Customer Portal.
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Log in with your SolarWinds ID or individual user account and password.
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Click Licenses > Manage Licenses.
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Scroll down to Security Event Manager (formerly LEM).
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Click + to maximize the listing.
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Under License Activation information, locate and copy the Activation Key to a safe location.
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Log out of the Customer Portal.
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Navigate back to SEM.
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In the toolbar, click the Settings icon.
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In the left column, click Manage License.
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Click Upgrade license.
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Under Activation Type, select Online.
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In the License Key field, paste the license key that you copied from the Customer Portal.
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In the Name field, enter your name.
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In the E-mail field, enter your organization's email address.
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In the Phone number field, enter a contact phone number.
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Click Activate.
The license is activated.
Activate the license offline
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Log in to SEM as an administrator.
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Open a separate browser window.
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Navigate to the SolarWinds Customer Portal.
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Log in with your SolarWinds ID or individual user account and password.
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Click Licenses > Manage Licenses.
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Scroll down to Security Event Manager (formerly LEM).
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Click + to maximize the listing.
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Under License Activation information, click Activate license manually.
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In the Manage License Activation page, complete the form entries, and then click Generate License File.
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Save the license file to a network share that you can access from SEM.
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Log out of the Customer Portal.
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Navigate back to SEM.
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In the toolbar, click the Settings icon.
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In the left column, click Manage License.
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Click Upgrade license.
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Under Activation Type, select Offline.
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Click Browse file.
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Navigate to the saved license file and select the file.
When you are finished, the Unique ID field populates with your license information.
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Click Activate.
The license is activated.