Documentation forSecurity Event Manager

Determine the SEM upgrade path

If you are running a SEM End of Life or End of Engineering version, you can update to the latest version by following the designated upgrade path for your version.

If you need an upgrade package for an earlier LEM version or TriGeo SIM (which is no longer supported), open a Customer Support ticket.

About the upgrade installers

Use the following installers to upgrade your deployment:

  • Security Event Manager - Recovery Boot CD

  • SEM Upgrade ISO

These installers are located on the SolarWinds Customer Portal.

The Security Event Manager - Recovery Boot CD installer provides the necessary files to support older versions in the upgrade path. If you are running an End of Life or End of Engineering version, run the CD where indicated between each version in the upgrade path.

The SEM Upgrade ISO installer upgrades your deployment with a version you select and download in the Customer Portal. Based on the upgrade path, you may be required to download several versions of the SEM Upgrade ISO installer from the Customer Portal to upgrade your deployment to the latest release.

See Best practices for SEM Upgrades for additional upgrade considerations.

Download the upgrade installers

  1. Log in to the SolarWinds Customer Portal.

  2. Click Downloads > Download Product.

  3. Click the Products drop-down menu and select:

    Security Event Manager (SEM), formerly Log and Event Manager (LEM)

  4. Click the Licenses drop-down menu and select your license tier.

  5. Locate your current version listed in Currently supported versions, End of Engineering versions, or End of Life versions.

  6. Under Upgrade path, record the installers that are required to upgrade your deployment to the latest release.

  7. Download the SEM Upgrade ISO installer for your upgrade version.

    For example, if you need to upgrade to version 2023.4.1 in the upgrade path, click the drop-down menu, select 2023.4.1, and download this installer.

  8. Repeat step 8 for each additional installer required in the upgrade path, including the installer for the latest release.

  9. Upgrade the SEM components.

Example upgrade procedure

When you upgrade your SEM components from an existing version listed in the Supported upgrade paths table to the latest version, be sure to:

  • Create a snapshot of each deployment in the upgrade path

  • Ensure that:

    • You can connect to the SEM Console.

    • Your SEM deployment is functioning properly.

    • All SEM Windows agents are upgraded, connected, and sending logs and events to the SEM Manager.

If you encounter issues during the upgrade, you can use a snapshot to revert to a previous version, fix any issues, and repeat the upgrade procedure.

The following procedure provides an example of how to upgrade your SEM components from an existing version to the latest version in the upgrade path.

  1. Ensure that you have a snapshot of your existing deployment.

  2. In the supported upgrade paths table, locate the SEM version that is currently running in your deployment.

  3. Run the SEM Upgrade ISO for the first SEM version listed in the upgrade path.

  4. When the installation is completed, ensure that:

    • You can connect to the SEM Console.

    • Your SEM deployment is functioning properly.

    • All SEM Windows agents are upgraded, connected, and sending logs and events to the SEM Manager.

  5. Take a snapshot of your upgraded deployment.

  6. Repeat step 3 through step 5 for each remaining SEM ISO listed in the upgrade path.

Supported upgrade paths

The following table provides the upgrade paths from a specific SEM version to the latest version.

SEM version Upgrade path
2024.2.1

Run the SEM Upgrade ISO with the latest version.

For example, if you are upgrading to version 2024.4, run the SEM Upgrade ISO installer that includes 2024.4.
2024.2

Run the SEM Upgrade ISO with the latest version.

For example, if you are upgrading to version 2024.4, run the SEM Upgrade ISO installer that includes 2024.2.
2023.4.1

  1. Run the SEM Upgrade ISO with version 2024.2.

  2. Run the SEM Upgrade ISO with the latest version.
2023.4

  1. Run the SEM Upgrade ISO with version 2024.2.

  2. Run the SEM Upgrade ISO with the latest version.
2023.2.1

  1. Run the SEM Upgrade ISO with version 2024.2.

  2. Run the SEM Upgrade ISO with the latest version.
2023.2

  1. Run the SEM Upgrade ISO with version 2024.2.

  2. Run the SEM Upgrade ISO with the latest version.

End of Life versions

The following table provides the upgrade paths from previous LEM and SEM versions to the latest SEM version.

Contact SolarWinds Technical Support or Customer Service for access to all End of Life versions required to upgrade your current version to the latest version.
LEM version Upgrade path to SEM
2022.4.1

  1. Run the SEM Upgrade ISO with version 2023.2.

  2. Run the SEM Upgrade ISO with version 2024.2.

  3. Run the SEM Upgrade ISO with the latest version.
2022.4

  1. Run the SEM Upgrade ISO with version 2022.4.1.

  2. Run the SEM Upgrade ISO with version 2023.2.

  3. Run the SEM Upgrade ISO with version 2024.2.

  4. Run the SEM Upgrade ISO with the latest version.

2022.2.2

2022.2.1

2022.2

  1. Run the SEM Upgrade ISO with version 2022.4.

  2. Run the SEM Upgrade ISO with version 2022.4.1.

  3. Run the SEM Upgrade ISO with version 2023.2.

  4. Run the SEM Upgrade ISO with version 2024.2.

  5. Run the SEM Upgrade ISO with the latest version.

2021.4

2021.2.1

2021.2

  1. Run the Security Event Manager - Recovery Boot CD.

  2. Run the SEM Upgrade ISO with version 2022.4.

  3. Run the SEM Upgrade ISO with version 2022.4.1.

  4. Run the SEM Upgrade ISO with version 2023.2.

  5. Run the SEM Upgrade ISO with version 2024.2.

  6. Run the SEM Upgrade ISO with the latest version.

2020.4.1

2020.4

2020.2.2

  1. Run the Security Event Manager - Recovery Boot CD.

  2. Run the SEM Upgrade ISO installer with version 2022.4.

  3. Run the SEM Upgrade ISO with version 2022.4.1.

  4. Run the SEM Upgrade ISO with version 2023.2.

  5. Run the SEM Upgrade ISO with version 2024.2.

  6. Run the SEM Upgrade ISO with the latest version.

2020.2.1

2020.2

2019.4

  1. Run the Security Event Manager - Recovery Boot CD.

  2. Run the SEM Upgrade ISO with version 2021.2.1

  3. Run the Security Event Manager - Recovery Boot CD.

  4. Run the SEM Upgrade ISO with version 2022.4.

  5. Run the SEM Upgrade ISO with version 2022.4.1.

  6. Run the SEM Upgrade ISO with version 2023.2.

  7. Run the SEM Upgrade ISO with version 2024.2.

  8. Run the SEM Upgrade ISO with the latest version.

6.7.2

6.7.1

6.7

6.6

6.5

6.4

  1. Run the Security Event Manager - Recovery Boot CD.

  2. Run the SEM Upgrade ISO with version 2020.2.2.

  3. Run the Security Event Manager - Recovery Boot CD.

  4. Run the SEM Upgrade ISO with version 2022.4.

  5. Run the SEM Upgrade ISO with version 2022.4.1.

  6. Run the SEM Upgrade ISO with version 2023.2.

  7. Run the SEM Upgrade ISO with version 2024.2.

  8. Run the SEM Upgrade ISO with the latest version.
6.3.1 *

  1. Run the Security Event Manager - Recovery Boot CD.

  2. Run the SEM Upgrade ISO with version 6.4.

  3. Run the Security Event Manager - Recovery Boot CD

  4. Run the SEM Upgrade ISO with version 2020.2.2.

  5. Run the Security Event Manager - Recovery Boot CD.

  6. Run the SEM Upgrade ISO with version 2022.4.

  7. Run the SEM Upgrade ISO with version 2022.4.1.

  8. Run the SEM Upgrade ISO with version 2023.2.

  9. Run the SEM Upgrade ISO with version 2024.2.

  10. Run the SEM Upgrade ISO with the latest version.

6.3.0 *

6.2.x

  1. Run the Security Event Manager - Recovery Boot CD.

  2. Run the SEM Upgrade ISO with version 6.3.1.

  3. Run the Security Event Manager - Recovery Boot CD.

  4. Run the SEM Upgrade ISO with version 6.4.

  5. Run the Security Event Manager - Recovery Boot CD.

  6. Run the SEM Upgrade ISO with version 2020.2.2.

  7. Run the Security Event Manager - Recovery Boot CD.

  8. Run the SEM Upgrade ISO with version 2022.4.

  9. Run the SEM Upgrade ISO with version 2022.4.1.

  10. Run the SEM Upgrade ISO with version 2023.2.

  11. Run the SEM Upgrade ISO with version 2024.2.

  12. Run the SEM Upgrade ISO with the latest version.

6.1 *

6.0.1 *

  1. Run the Security Event Manager - Recovery Boot CD.

  2. Run the SEM Upgrade ISO with version 6.2.x.

  3. Run the Security Event Manager - Recovery Boot CD.

  4. Run the SEM Upgrade ISO with version 6.3.1.

  5. Run the Security Event Manager - Recovery Boot CD.

  6. Run the SEM Upgrade ISO with version 6.4.

  7. Run the Security Event Manager - Recovery Boot CD.

  8. Run the SEM Upgrade ISO with version 2020.2.2.

  9. Run the Security Event Manager - Recovery Boot CD.

  10. Run the SEM Upgrade ISO with version 2022.4.

  11. Run the SEM Upgrade ISO with version 2022.4.1.

  12. Run the SEM Upgrade ISO with version 2023.2.

  13. Run the SEM Upgrade ISO with version 2024.2.

  14. Run the SEM Upgrade ISO with the latest version.
6.0*

  1. Run the Security Event Manager - Recovery Boot CD.

  2. Run the SEM Upgrade ISO that includes 6.0.1.

  3. Run the Security Event Manager - Recovery Boot CD.

  4. Run the SEM Upgrade ISO that includes 6.2.1.

  5. Run the Security Event Manager - Recovery Boot CD.

  6. Run the SEM Upgrade ISO that includes 6.3.1.

  7. Run the Security Event Manager - Recovery Boot CD.

  8. Run the SEM Upgrade ISO that includes 6.4.

  9. Run the Security Event Manager - Recovery Boot CD.

  10. Run the SEM Upgrade ISO that includes 2020.2.

  11. Run the SEM Upgrade ISO that includes 2022.2.

  12. Run the SEM Upgrade ISO that includes 2022.4.

  13. Run the SEM Upgrade ISO that includes 2022.4.1.

  14. Run the SEM Upgrade ISO with version 2023.2.

  15. Run the SEM Upgrade ISO with version 2024.2.

  16. Run the SEM Upgrade ISO that includes the latest version.

* If SMB1 is disabled during the upgrade process, upgrade to 6.3.1 hotfix 7 to perform an ISO upgrade before moving to version 6.4.

Server Message Block version 1 (SMB1) is no longer supported.