Documentation forPatch Manager

Patch Manager 2.1.3 release notes

Release date: September 28, 2019

These release notes describe the new features, improvements, and fixed issues in Patch Manager 2.1.3. They also provide information about upgrades and describe workarounds for known issues.

If you are looking for previous release notes for Patch Manager, see Previous Version documentation.

New features and improvements in Patch Manager

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Patch Manager 2.1.3 offers new features and improvements compared to previous releases of Patch Manager.

High Availability

This release of SolarWinds Orion Platform features almost instantaneous, automated failover to a secondary server to ensure continuous monitoring when a component failure occurs. SolarWinds High Availability (HA) provides failover HA for your environment maintained through the Orion web console. Easily create an HA pool, update your secondary server, and activate HA in your current Orion environment.

This feature is part of the Orion Platform for integrated Patch Manager.

Web-based License Manager

Easily add, activate, and manage Orion product licenses through the web-based License Manager. Accessing the License Manager on your main polling engine, you can monitor and update full product and evaluation licenses for your main poller, additional pollers, additional web servers, stackable pollers, and high availability pools all through one page. The License Manager also provides automatic online and offline modes for managing licenses. Add and manage evaluations with ease, including HA.

This feature is part of the Orion Platform for integrated Patch Manager.

New customer installation

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For information about installing Patch Manager, see the Patch Manager Installation Guide.

How to upgrade

This version is capable of upgrading Patch Manager from any previous version. However, SolarWinds recommends the following upgrade paths for the Patch Manager Administrator Console and Web Console based on the current installed version of Patch Manager.

Installed Version Recommended Upgrade Path
2.0 2.1 > 2.1.2 > 2.1.3
2.1 2.1.2 > 2.1.3
2.1.1 2.1.3
2.1.2 2.1.3

When you upgrade Patch Manager, use the following conventions:

  • For Patch Manager versions 1.80 and 1.85, it is recommended to upgrade first to 2.0 before upgrading to 2.1 and later versions.
  • Patch Manager 2.1.3 supports direct update from 2.1.1 and 2.1.2, without the incremental update.
  • If you have not already installed .NET Framework 4.0 on your systems running Patch Manager, the 1.85 and later upgrade installs it. If the upgrade installs .NET Framework 4.0, the upgrade requires a reboot.
  • If you are upgrading without internet access, see KB4511 for installation prerequisites.
  • SCCM 2012 SP1, SCCM 1511 and SCCM 1602 are supported.
  • Windows 10 supported for Evaluation of Patch Manager Server and as Patch Manager Console OS.
  • MS SQL Server 2014 express in now included in the installation and MS SQL server 2016 is supported.

Upgrade to Patch Manager 2.1.3

  1. Download the 2.0 and 2.1 upgrade packages from the SolarWinds Customer Portal.
  2. Upgrade all of your Patch Manager servers and consoles to version 2.0.
  3. Upgrade your Primary Application Server (PAS) to version 2.1.3.
  4. If you have additional Patch Manager servers and/or consoles in your publishing environment, upgrade all downstream servers and consoles to version 2.1.3 after you upgrade your PAS.

If you have not already applied Microsoft KB2720211 or KB2734608 to your WSUS and Patch Manager systems, the upgrade to version 2.1 and higher automatically applies KB2734608 to the local WSUS console. To ensure local publishing continues to work in your environment, apply that update to all Patch Manager and WSUS systems, and then regenerate a new 2048-bit publishing certificate.

Upgrade from Patch Manager versions earlier than 1.8

Patch Manager does not support direct upgrade from versions earlier than 1.80. You should upgrade to Patch Manager 2.0 first and then to Patch Manager 2.1.

Upgrading to the current version from a version earlier than 1.72 requires the following:

  • A Windows user account that has Administrator rights on the Patch Manager server.
  • A Patch Manager console account in the Enterprise Administrator security role in Patch Manager.

Fixed issues in Orion Platform 2016.2

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Case Number Description
1015439, 1017699, 1017652, 1015588, 1015552, 1015299, 1014989, 1016095, 1015662, 1016127, 1015267, 1016112, 1015219, 1016099, 1016280, 1016927, 1015177, 1015174, 1015614, 1016588, 1016630, 1016609, 1016610, 1015431, 1015014, 1015548, 1015506, 1016500, 1016384, 1016208, 1015385, 1015627, 1015516, 1015412, 1016247, 1016175, 1015390, 1015349, 1015345, 1015306, 1015749, 1015526, 1015466, 1015396, 1015561, 1015783, 1015356, 1015647, 1015661, 1015564, 1015571, 1015595, 1015570, 1015652, 1015606, 1015061, 1015380, 1015424, 1015454, 1015460, 1015364, 1015457, 1015413, 1015016, 1015386, 1014969, 1015261, 1043147, 1016982, 1008932 The Worldwide Map resource displays without the Mapquest notifications.
920560, 1013825, 1052808, 1048941, 1020501 Alert actions trigger when you choose to alert only when multiple objects meet the trigger conditions at the same time.
1003653, 1011487, 1005787 You can open the Orion Web Console shortcut as a non-administrator.
1012549, 1040462, 1042804 You can edit multiple nodes' properties without impacting the saved SNMP v3 credentials.
1003918 The Top CPU by Percent resource shows data for Cisco ASR 9010 devices.
1005743 Custom SQL filters are not case sensitive.
1003655, 1000374 The Configuration Wizard now installs all services and the Orion Web Console loads after an upgrade.
1000843 Menu bars are not sent when emailing a report as HTML.
990493, 1039347 Duplicate and edit alerts with reset actions.
978248 You can view graphs in scheduled reports after you configure the Orion Web Console for SSL.
1029471, 1037482 Restrict access to areas of the menu bar and views.
956237 You can select Default for Object type in Network Atlas.
950265 Filter the "Top XX Volumes by Disk Space Used" resource by caption.
873578, 861900 Improved how charts and graphs are displayed in the PDF output of reports.
1016211, 1004847, 1009082, 993024, 100588, 1012554 Improved upgrading with saved SNMP v3 credentials.
1003240 Top navigation menu in NOC views does not overlap with the view content.
992570, 1038932, 1025297 When integrating SolarWinds products with ServiceNow, alerts generate correctly without object reference errors.
1045304, 1015785 The Orion Web Console does not hang when managing alerts or alert maintenance.
989718, 1000003, 1003398, 1008094, 1015258, 1038560, 994777, 1004330, 843652 Send multiple reports at the same time and send reports that were copied and modified from another report without errors.
1028086, 1005787, 1003653, 1011487, 1016920 You can install and open the Orion Web Console from the shortcut without the following error: "The credentials supplied to the package were not recognized."
1020916 Web pages sent through the Email A Web Page alert action are sent as a PDF to preserve the same styling and appearance as in your browser.
1012349 Use the "Time of Day" and "Hour of Day" options to restrict the report to business hours.
1015855 Improved the UI around the Time of Day portion of alert actions.

Known issues

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Agent deployment to host without a /tmp directory
Issue: Agent deployment may not succeed if Linux host does not have a /tmp directory.
Resolution/Work-around: Rerun the agent deployment to properly complete the deployment.


Account limitations for Windows group accounts
Issue: Accounts that are added as part of a Windows group account do not respect menu or view restrictions.
Resolution/Work-around: Individually add accounts.

End of support

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This version of Patch Manager no longer supports the following platforms and features.

Type Details
Patch Manager 1.73 and earlier All versions of Patch Manager prior to 1.73 have entered the End-Of-Life cycle.
SCCM 2007 Patch Manager Snap-in For version 1.85 (and later), you must load the CLR4.0 runtime to add the Patch Manager MMC snap-in as a sub-node of the SCCM 2007 console. If you do not change the runtime, the Patch Manager snap-in runs as a separate console on SCCM 2007.
Windows 2000 As of version 1.80, SolarWinds no longer supports Windows 2000 clients in Patch Manager. This change is due to changes in Microsoft's support for Windows 2000 clients in WSUS. Microsoft does not provide the current Windows Update Agent for Windows 2000 clients, thus those clients are unable to communicate with the latest versions of WSUS.
Windows 2008 Windows 2008 and Windows 2008 R2 without SP1 are no longer supported as OS starting Patch Manager 2.1.2.
Windows XP As of version 1.85 SR2, SolarWinds no longer supports the installation of Patch Manager on Windows XP. However, the patching of Windows XP machines using SolarWinds Patch Manager continues to be fully supported.

Legal notices

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