Frequently Asked Questions
This section contains frequently asked questions for Patch Manager.
Install and Upgrade
See Install Patch Manager in the Patch Manager Installation and Upgrade Guide for instructions.
See Upgrade Patch Manager in the Patch Manager Installation and Upgrade Guide for directions.
See Clear outdated files from the Patch Manager server for directions.
See Import third party catalogs for Patch Manager on a secure or disconnected network located on the SolarWinds Support website for directions.
See Activate the Patch Manager License in the Patch Manager Installation and Upgrade Guide for directions.
See License count exceeded error in Patch Manager located on the SolarWinds Support website for instructions.
See Integrate Patch Manager with the SolarWinds Platform for instructions.
Log in to Patch Manager as an administrator.
Publish the update.
In the Patch Manager menu, expand Enterprise > Update Services > Your WSUS > Updates > and select Third Party Updates.
Select the Update.
In the Actions Pane, select Approve.
You can also use Update Management in the Actions Pane. Follow the prompts to install updates on your managed systems.
Additionally, you can use the Update Management Wizard to select a rule based on the update approval and choose the scenario that is best for you.
See How to Identify and Patch a Machine At Risk on the SolarWinds THWACK website for instructions.
See How to Schedule Patching for Security Event Manager on the SolarWinds THWACK website for instructions
See Schedule the updates by classification in the Patch Manager Getting Started Guide for instructions.
See Migrate a local or remote Patch Manager database to a remote SQL server located on the SolarWinds Support website for instructions.
Patch Manager installs Client Components whenever a connection is first established to any machine. Initially, it uses the WMI Providers if you prefer not to use a Patch Manager agent. If you use a Patch Manager agent, it communicates to Patch Manager through port 4092.
See Change the account or password used for the Patch Manager service located on the SolarWinds Support website for details.
See Create a custom report using the Patch Manager Report Definition Builder located on the SolarWinds Support website for details.
See Error displays when generating a Patch Manager report for details.
See Patch Manager Guided Tour located on the SolarWinds Support website for details.
Go to the SolarWinds Resources website.
In the Filter menu, maximize Category/Product > IT Security.
Select the Patch Manager checkbox.
All available training videos display in the right column.
See It's Easy to Sign Up For Training on the SolarWindsTHWACK website for details.