Install the Patch Manager Web Console

Beginning with Patch Manager 2019.4, use the Patch Manager web console installer located on the Customer Portal to install the Patch Manager Web Console on the Orion server. This console allows you to view your Patch Manager data from within the Orion Web Console at My Dashboards > Patches > Patch Manager Summary, as shown below.

The Patch Manager Web Console Installer is the Orion Installer with the Patch Manager Web Console included as an installation option. The Orion Installer is an all-in-one application used to install and upgrade your Orion products on an Orion server, Orion Additional Web Server, or a stand-alone server.

See the Orion Platform Products Installation and Upgrade Guide for details about installing or upgrading Orion Platform products in a new or existing Orion environment. During the installation, select Patch Manager Web Console to install the Patch Manager Integration Module.

Before you begin

  • Review the pre-flight checklist and system requirements to prepare your environment for the installation.
  • (Standard installation only) Locate the server name or IP address and port of your Primary Application Server.
  • (Standard installation only) If you plan to configure the Patch Manager Web Console settings during the installation procedure, ensure that all Named Pipes and TCP/IP protocols are enabled in the Patch Manager SQL server configuration before you run the Orion Configuration Wizard. Web Reports require these protocols enabled on the SQL Server instance where the EminentWare database is located.

    See the SQL Server Configuration Manager documentation on the Microsoft Docs website for instructions.

Download the installation package

  1. Log in to the Orion server as an Administrator.
  2. Go to
  3. Log in using your SolarWinds ID (SWID) and password.
  4. Click Downloads > Download Product.
  5. On the Product Downloads page, click the drop-down menus and select Patch Manager and a license type.
  6. Under Patch Manager Orion Web Console Downloads, download the installer based on your Orion server Internet connection.

    If the server is connected to the Internet through your firewall, download the online installer.

    If the server is not connected to the Internet, download the offline installer.

  7. Follow the prompts on the screen to complete the download.

Run the installation file on the primary Orion server

All Orion modules below version 2020.2 will be selected and updated automatically when you run the installer. Some third-party software (such as .NET 4.8) is required. If the software is not installed on the server, it is downloaded and installed when you run the installer. To minimize the time required to run the Orion installer, install .NET 4.8 on the Orion server before you run the installer.

  1. Run the installer EXE file on your primary Orion server as Administrator.

    If you are installing the Patch Manager Web Console in a new environment, the Welcome page displays.

  2. On the Welcome page, do the following:

    1. Select an installation type.

      Installation Type Description
      Lightweight Installation

      Click this option if you are evaluating the product or plan to manage less than 100 computers in your enterprise.

      This option installs SQL Server Express on the server and then installs the Patch Manager Web Console. You can select the installation location and preferred product language.

      SQL Server Express has a 10 GB storage limit and supports a PM250 license tier for up to 100 managed computers. If your environment grows above 100 managed computers in the future, you must migrate to an SQL Server database.
      Standard Installation

      Click this option for a Production installation.

      This option requires an existing or licensed SQL Server database.

    2. Verify the destination folder for the installation files.

      Do not install on a remote mapped drive, read-only drive, compressed drive, or a compressed hard disk drive (HDD).

    3. Click Next.
  3. On the Select Products window, select Patch Manager Web Console, and click Next.
  4. On the Installation Report screen, review the information under System Check Results.

    The installer runs a series of checks to verify that your server meets the system requirements and recommendations. If your environment does not meet the specifications, the installer displays one or more messages. These messages may include a pending Windows update check to optimize server performance.

  5. Investigate and resolve any issues, and then click Next.

    • Click More Details to display any additional information and suggested resolutions.
    • Click Save System Check Results to save the issues.
    • Click Run Checks Again after you resolve any blocked issues.
  6. Review the SolarWinds End User License Agreement (EULA). If you agree, select the checkbox, and then click Next.

    The installation page displays the installation progress. If the installer encounters any issues, the installation stops so you can resolve them.

  7. To complete a Lightweight Installation, go to Complete the Orion Configuration Wizard.

    To complete a Standard installation, go to Configure the database and website settings.

Configure the database and website settings

  1. On the Welcome to the SolarWinds Configuration window, click Next.

    The Database Options screen displays.

  2. Configure the database settings.
    1. Click the SQL Server drop-down menu and select your SQL database server or enter an IP address in the field.

  3. Select an option.

    Option Description
    Authenticate as currently logged in user Provides pass-through authentication to the SQL database server using the account currently logged in for installing the Orion Platform product.
    Switch user

    Enter the credentials automatically detected as either SQL or Windows credentials.

    For example:


    This allows Windows authentication for the initial setup, even if the Orion server is not joined to a domain or the current account does not have permissions to the database server.

  4. On the Database Settings page, select your existing Orion database or create a new database for a new installation, and then click Next.

  5. On the Database Account page, create a new SQL Server account for the SolarWinds Orion database.

  6. On the Website Settings page, verify the settings.
    1. Select All Unassigned unless your environment requires a specific IP address for the Orion website. If you select Enable HTTPS, the wizard uses port 443. Otherwise, port 80 is used.
    2. Select the Port and Website Root Directory where the system installs the Orion Web Console files.

      If you specify any port other than 80, include that port in the URL used to access the Orion Web Console.
    3. To configure SSL, click Enable HTTPS and select your SSL certificate.

      If a certificate is not available, select Generate Self-Signed Certificate. The Configuration Wizard automatically generates a self-signed certificate issued to the hostname or fully qualified domain name (FQDN) and adds it to the trusted certificate store.

    4. Click Next.
  7. If prompted to create a directory, click Yes.

  8. If prompted to create the default website root directory, click Yes.

  9. On the Service Settings page, accept the default selections.

    A dialog box may display, indicating that a service must be disabled. Click OK to disable the service and close the dialog box.

  10. Click Next.
  11. In the Patch Manager Configuration Welcome window, select an option.

    Select Configure Patch Manager Web Console Settings to set up the Patch Manager Server Connection. Go to Configure the Patch Manager Web Console Settings to continue.

    Select Skip Patch Manager Web Console Settings Configuration to configure these settings at a later date. Go to Complete the Orion Configuration Wizard to continue.

Configure the Patch Manager Web Console settings

  1. On the Patch Manager Web Console Setup screen, enter your Patch Manager configuration settings to link the console to your Patch Manager server.
    1. Enter the server name or IP address and port of your Primary Application Server.

      Port 4092 is the default port.
    2. Enter the Windows credentials for the Primary Application Server.

      You can enter .\Administrator to select no domain and use the local account.

    3. Click Test to verify the credentials.

      If the credentials are correct, Test succeeded displays.

    4. Click Next.
  2. On the first Database Settings for Patch Manager Web Reports screen, configure the database settings for the Patch Manager Web Reports.

    1. Enter the SQL Server IP address or fully-qualified domain name (FQDN) of your Primary Application Server database.

    2. Select an authentication method for your Primary Application Server.
    3. (Optional) Select the Encrypt connections with SSL checkbox to encrypt the network traffic between the Orion server and the SQL database server using the SSL certificate on the SQL server. This option requires a provisioned SSL certificate on the SQL server. Forcing the SQL server to require encryption is not required.
    4. Click Next.
  3. Configure the second Database Settings for Patch Manager Web Reports screen.
    1. Click the Database drop-down menu and select your (Patch Manager) database.

    2. Create an SQL Server account used to access the Patch Manager (EminentWare) database or use an existing user account.

      If you create a new account, record and save your account credentials in a safe place.
  4. Click Next.

Complete the Orion Configuration Wizard

  1. On the Completing the Orion Configuration Wizard screen, review the database, website, and services to be configured on the Orion server, and then click Next.

    The Configuration Wizard installs the Patch Manager Web Console and related services on the Orion server.

    This process may require several minutes to complete.
  2. On the Completing the Orion Configuration Wizard screen, click Finish to exit the Configuration Wizard and launch the Orion Web Console (if selected).

  3. Enter a password to log in and access the Orion Web Console.

    Record and save your login credentials in a safe place.

Integrate Patch Manager with the Orion Platform

See Integrate Patch Manager with the Orion Platform in the Patch Manager Administrator Guide for details.