Documentation forPatch Manager

Troubleshoot Patch Manager in SCCM

This section provides basic troubleshooting procedures for integrating Patch Manager with the Microsoft System Center Configuration Manager (SCCM).

This section was last updated on April 7, 2022.

Issue How to troubleshoot and resolve
SCCM does not synchronize with WSUS/SUP updates

This issue can be caused by:

  • Not creating a custom search folder for the updates
  • Not creating a full synchronization
  • WSUS and SCCM are not synchronized

See SCCM does not synchronize with WSUS/SUP updates for troubleshooting.

You cannot push software updates to the SCCM software update group

See Unable to push software updates to the SCCM software group. for troubleshooting.

You cannot view third party packages in the SCCM Console. See Third party packages do not display in the SCCM Console for troubleshooting.
Third party patches are not visible in the Configuration Manager running SCCM 2111

Perform the following steps: 

  1. Log in to the Configuration Manager.

  2. In the left menu, click Administration > Site Configuration > Sites.

  3. Select the site and choose Hierarchy settings.

  4. Uncheck the following option: 

  5. Click OK.

  6. Restart the Configuration Manager.