Documentation forNetwork Performance Monitor
Monitoring network performance is a key capability of Hybrid Cloud Observability and is also available in a standalone module, Network Performance Monitor (NPM). Hybrid Cloud Observability and NPM are built on the self-hosted SolarWinds Platform.

Monitor SD-WAN for Viptela orchestrators with Hybrid Cloud Observability

Starting with SolarWinds Hybrid Cloud Observability 2023.3 or NPM 2023.3, you can enable SD-WAN monitoring on your Viptela orchestrators.

For monitored Viptela nodes, you can see orchestrator information. You can use alerts and reports relevant for SD-WAN monitoring.

Monitor SD-WAN edge devices

Add edge devices managed by a monitored Viptela orchestrator to get further details via Viptela API.

  • You can display general details, such as edge device name, model, serial number, status, or type.
  • You can display all IP addresses for a specific Viptela SD-WAN device and properly match IPs received in NetFlow data to the node.
  • You can monitor uplinks (WAN interfaces).

Monitor Viptela orchestrators

  • You can display status and response time, polled via REST (Viptela API).
  • You can display the list of all devices managed by an orchestrator and add vEdge, cEdge, or vSmart devices in a simplified discovery.

Monitor VPN tunnels for Viptela SD-WAN devices

VPN tunnel names are created as follows:

{Source Interface Name} → {Peer System IP / Device ID}:{Peer Interface IP}

Viptela SD-WAN setup and monitoring steps

Review the requirements for Viptela devices

Supported edge devices must have the following SNMP SysObjectID:

For Viptela devices, the following SD-WAN metrics are monitored:

  • Orchestrator Inventory and Status
  • General Edge device Info
  • Edge device uplinks (WAN interfaces)
  • VPN tunnels
  • VPN tunnel metrics

SNMP-polled metrics for nodes

  • Details via Device Studio ​
  • ICMP and SNMP Status and Response time​
  • SNMP uptime​

SNMP-polled metrics for interfaces

  • Details
  • Status / Availability
  • Errors & Discards
  • Traffic
  • Percent Utilization (regular and real time)​

Rate limits

A Viptela Orchestrator is limited to 100 requests/second. By default, Hybrid Cloud Observability is limited to 50 requests/second. For details, see Viptela API polling limit was exceeded.

Add new SD-WAN devices for monitoring in Hybrid Cloud Observability

To monitor SD-WAN, add the Viptela orchestrator as a node, and then add edge devices.

Each monitored Viptela orchestrator uses a node license.

Add Viptela orchestrator

  1. Log in to the SolarWinds Platform Web Console as an administrator.

  2. Click Settings > Manage Nodes, and then click Add a Node.

  3. Provide the Viptela orchestrator hostname or IP address.

  4. In Polling Method, select Viptela Devices: API.

  5. Type your Viptela credentials into Username and Password fields and test the credentials.

    On your Cisco vManage orchestrator device, you might have a self-signed certificate installed by default. If the certificate is not signed by a certification authority, Hybrid Cloud Observability will display a warning about an invalid SSL certificate. Although you have the option to accept the certificate, SolarWinds recommends that you install a valid SSL certificate for the SD-WAN orchestrator.

  6. Review and adjust the device properties.

    1. Review your credentials and proxy settings.

    2. To edit how often the node status, or monitored statistics are updated, change the values in the Polling area.

      For critical nodes, you may need to poll status information or collect statistics more frequently than the default polling intervals.

    3. Enter values for custom properties for the node.

      The Custom Properties area is empty if you have not defined any custom properties for monitored nodes. See "Add custom properties to nodes" in the SolarWinds Platform Administrator Guide.

    4. To adjust when the status of the node changes to Warning or Critical, edit alerting thresholds for the metric. Select the Override box and set thresholds for the node.

  7. Click OK, Add Node.

The Viptela orchestrator is now monitored as an SD-WAN orchestrator. Add connected Viptela devices to complete the SD-WAN configuration.

Add Viptela devices connected to the orchestrator

When you have added the orchestrator for monitoring, you need to add edge devices you want to monitor.

  1. In SolarWinds Platform Web Console, click Settings > Manage Nodes.

  2. On the Manage Nodes view, click the added orchestrator node.

  3. On the SD-WAN Orchestrator Details view, click Discover Viptela Devices in the Management widget.

  4. Select what you want to monitor on Viptela devices and click Continue. Network Sonar Wizard will be launched automatically.

    • vEdge
    • cEdge
    • vSmart
  1. In Network Sonar Discovery, review the hostnames and IP addresses received from the orchestrator. Include only the devices you want to monitor and click Next.

  2. On SNMP, make sure SNMP credentials for the devices are listed and click Next. If appropriate credentials are not listed, click Add New Credential, and define a new set.

  3. Complete the wizard by clicking Discover on the last tab. The wizard searches your network for the hostnames/IP addresses.

  4. Discovered devices are listed in the Network Sonar Results wizard. Complete the wizard to add the devices for monitoring.

When you finish the wizard, go to the SD-WAN Orchestrator Details page (Settings > Manage Nodes > click the orchestrator node). After the next poll, the page will display data not only for the orchestrator, but also for monitored edge devices.

Configure SD-WAN monitoring on edge devices already monitored with SolarWinds Platform

If you monitored SD-WAN edge devices in a previous version using SNMP and upgraded to Hybrid Cloud Observability, add the Viptela orchestrator to automatically pair them with the orchestrator.

Monitor SD-WAN for Viptela devices

When you enable SD-WAN polling for a Viptela orchestrator node and click it, the SD-WAN Orchestrator Summary page opens.

By default, it includes widgets you can use to manage the device, view the device details, active alerts, latest events, or AppStack for the device.

Edge Devices

This widget lists device names, IP addresses, models, serial numbers and network IDs of edge devices paired with the orchestrator.

Orchestrator Inventory

This widget displays a list of Viptela devices connected to managed orchestrators. Devices managed by Hybrid Cloud Observability are marked in the Managed by Platform column.

To add unmanaged devices, click the Discover Viptela Devices button and add them for monitoring.


This widget is available on Orchestrator views. It displays connections between monitored devices on the network. For directly connected devices, you can also see used interfaces.

Top Tunnels

On SD-WAN Orchestrator views, the widget displays the metric data (jitter, latency, or packet loss) for top VPN tunnels based on the metric. The widget shows top tunnels on all edges monitored by the orchestrator.

On an edge Node Details view, the widget displays the metric data (jitter, latency, or packet loss) for VPN tunnels on the node.

By default, the widgets display a maximum of 10 tunnels. To change the number of tunnels displayed, complete the following steps:

  1. Using an account with administrative privileges, click Settings > All Settings and then click Web Console Settings.
  2. In Classic Chart Settings, provide the appropriate number of tunnels to be displayed as the value for Maximum number of data series displayed on chart and submit your changes.

VPN Connections

On SD-WAN Orchestrator views, this widget displays VPN tunnels for all edges paired with the orchestrator.

On an edge Node Details view, the widget displays VPN tunnels for the edge.

This widget is not displayed by default. See Add widgets to SolarWinds Platform views.

VPN Tunnels

On SD-WAN Orchestrator views, this widget displays VPN tunnels and their metrics for all edges paired with the orchestrator.

On an edge Node Details view, the widget displays VPN tunnels and their metrics for the edge.

WAN UpLinks

On SD-WAN Orchestrator views, this widget displays WAN uplinks for all edges paired with the orchestrator.

On an edge Node Details view, the widget displays WAN uplinks for the edge.