Documentation forHybrid Cloud Observability Essentialsand Network Performance Monitor

Monitor SD-WAN for Meraki organizations with Hybrid Cloud Observability

Hybrid Cloud Observability RC documentation - The following content is a draft for a Hybrid Cloud Observability Release Candidate. All content subject to change. Some links might not function yet.

Starting with Hybrid Cloud Observability 2022.2, you can enable SD-WAN monitoring on your Meraki orchestrators (dashboards).

For monitored Meraki nodes, you can see both WLC and cloud orchestrator information. You can use alerts and reports relevant for SD-WAN monitoring.

Monitor Meraki nodes as Wireless Controllers

  • You can display access point statuses polled via API.
  • Clients are polled for the entire network using one API request instead of multiple requests for each device.
  • The API request includes SSID information.

Monitor SD-WAN Edge devices

Add edge devices managed by a monitored Meraki cloud orchestrator to get further details via Meraki API.

  • You can display general details, such as edge device name, model, serial number, status, or type.
  • You can display all IP addresses for a specific Meraki SD-WAN device and properly match IPs received in NetFlow data to the node.
  • You can display CDP and LLDP data from Meraki SD-WAN devices and build connections between them.
  • You can display VLANs and Port Maps data from Meraki SD-WAN devices.
  • You can display High Availability details in the Warm Spare widget, such as HA role, or HA mode.
  • You can monitor uplinks (WAN interfaces), VPN tunnels, and performance score.

Monitor cloud orchestrators

  • You can display status and response time, polled via REST (Meraki API).
  • You can display the list of all devices managed by a cloud orchestrator and add these devices in a simplified discovery.

Monitor devices protected by Warm Spare

You can monitor SD-WAN edge devices protected by Meraki Warm Spare to be highly available.

If you are using Warm Spare, the Meraki high availability solution, to protect SD-WAN edge devices, SolarWinds recommends that you use WAN ports with separate IP addresses. With different IP addresses, Primary and StandBy devices are monitored as separate nodes. If you use LAN ports with shared IPs and a failover occurs, SNMP polling is switched to the StandBy device, but the REST API continues to poll the Primary device.

Meraki SD-WAN setup and monitoring steps

Review the supported Meraki series

Supported devices must have SNMP SysObjectIDs from the following range: 1.3.6.1.4.1.29671.2.100 - 1.3.6.1.4.1.29671.2.200

Only the following series of Meraki devices are supported for SD-WAN monitoring.

  • Meraki MX series
  • VMX100
  • Meraki Z-Series (Teleworker): Z3, Z3C

Add new SD-WAN devices for monitoring in Hybrid Cloud Observability

To monitor SD-WAN, add the Meraki orchestrator to the SolarWinds platform database as an external node, and then add edge devices.

Each monitored Meraki orchestrator uses a node license.

Add Meraki orchestrator

  1. Log in to the SolarWinds platform Web Console as an administrator.

  2. Click Settings > Manage Nodes, and click Add a Node.

  3. In Polling Method, select Meraki Wireless: API.

    The Polling Hostname or IP Address is disabled and dashboard.meraki.com is used as the default host name for Meraki networks.

  4. Provide the API Key you generated in the Cisco Meraki Dashboard.

  5. Make sure that both boxes are selected:

  6. If you have multiple organizations registered, click Get Organization List, and select the organization. If you have one registered organization, it is selected by default.

    Polling Meraki dashboards uses the global HTTP proxy settings. To change the defaults, click the Configure proxy link.

  7. Review and adjust the device properties.

    1. Review your API key, organization, and proxy settings.

    2. To edit how often the node status, or monitored statistics are updated, change the values in the Polling area.

      For critical nodes, you may need to poll status information or collect statistics more frequently than the default polling intervals.

    3. Enter values for custom properties for the node.

      The Custom Properties area is empty if you have not defined any custom properties for the monitored nodes. See "Add custom properties to nodes" in the SolarWinds platform Administrator Guide.

    4. To adjust when the status of the node changes to Warning or Critical, edit alerting thresholds for the metric. Select the Override box and set thresholds for the node.

  8. Click OK, Add Node.

The Meraki orchestrator is now monitored as a wireless controller node and as a SD-WAN orchestrator. After the first poll, you can see the wireless data from the device in the SolarWinds platform Web Console. Add connected Meraki devices to complete the SD-WAN configuration.

Add Meraki devices connected to the orchestrator

When you have added the Meraki orchestrator for monitoring, you need to add edge devices you want to monitor.

  1. In SolarWinds platform Web Console, click Settings > Manage Nodes.

  2. On the Manage Nodes view, click the added Meraki orchestrator node.

  3. On the SD-WAN Orchestrator Details view, click Discover Meraki Devices in the Management widget.

  4. How do I add SD-WAN edge devices for monitoring?

    When you click Discover Meraki Devices button on the SD-WAN Orchestrator Details page, Hybrid Cloud Observability requests Meraki device hostnames and IP addresses from the Meraki Orchestrator.

    A simplified version of Network Sonar Wizard opens and the details from the orchestrator are automatically listed in the IP Addresses box.

  5. In Network Sonar Discovery, review the hostnames and IP addresses received from the orchestrator. Include only the devices you want to monitor, and click Next.

  6. On SNMP, make sure SNMP credentials for the devices are listed and click Next. If appropriate credentials are not listed, click Add New Credential, and define a new set.

  7. Complete the wizard by clicking Discover on the last tab. The wizard searches your network for the hostnames/IP addresses.

  8. Discovered devices are listed in the Network Sonar Results wizard. Complete the wizard to add the devices for monitoring.

When you finish the wizard, go to the SD-WAN Orchestrator Details page (Settings > Manage Nodes > click the orchestrator node). After the next poll, the page will display data not only for the orchestrator, but also for monitored edge devices.

Configure SD-WAN monitoring on devices already monitored with SolarWinds platform

If you monitored SD-WAN nodes in a previous version, using either SNMP or Meraki API and upgraded to Hybrid Cloud Observability, enable SD-WAN polling.

  1. In SolarWinds platform Web Console, edit the node properties.

  2. Click Settings > Manage Nodes, select the node and click Edit properties.

  3. On the Node Detail page, click Edit Node in the Management widget.

  4. On Edit Properties, make sure Meraki Devices API is selected as the polling method. See Add Meraki Orchestrator.

  5. Select the Enable polling for SD-WAN metrics box and submit your changes. When you go to the Node Details view, the SD-WAN Orchestrator Details page opens by default. The Wireless Summary Details view for the device is available as a subview on the left-hand side of the view.

  6. Add SD-WAN edge devices.

After the first poll, you can see SD-WAN data in the widgets.

Monitor SD-WAN for Meraki devices

When you enable SD-WAN polling for Meraki devices, and click the node, the SD-WAN Orchestrator Details page opens.

By default, it includes widgets you can use to manage the device, view the device details, active alerts, latest events, or AppStack for the device.

The following devices display SD-WAN related details.

WAN UpLinks

This widget displays a list of uplinks, showing status of individual uplinks, interface names, local and public IP Addresses.

Warm Spare

This widget displays details about devices in the High Availability mode.

Edge Devices

This widget lists device names, IP addresses, models, serial numbers and network IDs.

Edge Device Performance and Edge Device Status

These charts display performance and status of individual edge devices in time.

VPN Tunnels

This widget displays VPN tunnels configured in the organization networks.

Network Topology

This widget displays existing physical connections between monitored devices.

SD-WAN Map

This widget displays a map of physical and logical connections for the orchestrator. See Orion Maps.

Orchestrator Inventory

This widget displays a list of Meraki devices connected to managed orchestrators. Devices monitored by Hybrid Cloud Observability.

To add unmanaged devices, click the Discover Meraki Devices button and add them for monitoring.