How alerts work
An alert is a notification that there is a problem with a monitored entity. The SolarWinds Platform comes with hundreds of predefined alerts for common problems, such as a node or application going down, high interface utilization, or packet loss.
SolarWinds recommends that you identify who will receive warning or critical alerts.
By default, alerts do not send emails and text messages. You need to configure the default information in the email action first.
You can also integrate alerts with SolarWinds Help Desk.
By default, alerts appear in the Active Alerts widgets on the Orion Home page.
To see all alerts, click the All Active Alerts button in the Active Alerts widget, or go to Alerts & Activity > Alerts. On this page, you can:
- Acknowledge an alert that you are working on
- Click on any alert to go to the Alert Details page for more information
- Click Manage Alerts to enable/disable, add, or edit any alert
You can create your own alerts, either by modifying a predefined alert, or by creating a custom alert. See Getting Started Guide 2 - Customize.