Documentation forNetwork Performance Monitor
Monitoring network performance is a key capability of SolarWinds Observability Self-Hosted (formerly Hybrid Cloud Observability) and is available in the Essentials edition. Network Performance Monitor (NPM) is also available in a standalone module.

NPM 2023.4 release notes

Release date: November 1, 2023

Here's what's new in Network Performance Monitor 2023.4.

Network Performance Monitor runs on the SolarWinds Platform.

Learn more

New features and improvements in NPM

For information about new features and fixes in the SolarWinds Platform, see the SolarWinds Platform 2023.4 Release Notes.

Improved SD-WAN tunnel metrics

  • New metrics for SD-WAN tunnels include jitter, latency, and packet loss. Using these metrics, you can for example identify tunnels with the highest latency in your environment.

  • Jitter, Latency, and Packet Loss are available both in new widgets and in PerfStack.

  • Additionally polled metrics for SD-WAN tunnels include organization name, tunnel statistics, or site name.

  • For each tunnel, you can see the service provider.

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Fixes

For information about new features and fixes in the SolarWinds Platform, see the SolarWinds Platform 2023.4 Release Notes.

 

Installation or upgrade

For new installations, you can download the installation file from the product page on https://www.solarwinds.com or from the Customer Portal. For more information, see Get the installer.

For upgrades, go to Settings > My Deployment to initiate the upgrade. The SolarWinds Installer upgrades your entire deployment (all SolarWinds Platform products and any scalability engines).

For more information, see the SolarWinds Platform Product Installation and Upgrade Guide.

If you are on a version earlier than NPM 2020.2.6, first upgrade to 2020.2.6 and then upgrade to 2023.4. Before upgrading, see Considerations for upgrading from the Orion Platform to the SolarWinds Platform.

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End of life

Version EOL Announcements EOE Effective Dates EOL Effective Dates
2020.2.6 April 18, 2023: End-of-Life (EoL) announcement – Customers on NPM version 2020.2.6 should begin transitioning to the latest version of NPM. May 18, 2023: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NPM version 2020.2.6 will no longer be actively supported by SolarWinds. May 18, 2024: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NPM version 2020.2.6
2020.2.5 January 18, 2023: End-of-Life (EoL) announcement – Customers on NPM version 2020.2.5 should begin transitioning to the latest version of NPM. February 17, 2023: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NPM version 2020.2.5 will no longer be actively supported by SolarWinds. February 17, 2024: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NPM version 2020.2.5.
2020.2.4 October 19, 2022: End-of-Life (EoL) announcement – Customers on NPM version 2020.2.4 should begin transitioning to the latest version of NPM. November 18, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NPM version 2020.2.4 will no longer be actively supported by SolarWinds. November 18, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NPM version 2020.2.4.
2020.2.1 October 19, 2022: End-of-Life (EoL) announcement – Customers on NPM version 2020.2.1 should begin transitioning to the latest version of NPM. November 18, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NPM version 2020.2.1 will no longer be actively supported by SolarWinds. November 18, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NPM version 2020.2.1.
2020.2 October 19, 2022: End-of-Life (EoL) announcement – Customers on NPM version 2020.2 should begin transitioning to the latest version of NPM. November 18, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NPM version 2020.2 will no longer be actively supported by SolarWinds. November 18, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NPM version 2020.2.

See the End of Life Policy for information about SolarWinds product life cycle phases. To see EoL dates for earlier NPM versions, see NPM release history.

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