Why can't I connect to THWACK from NPM ?
Your SolarWinds Platform server must be able to open internet connections to connect to THWACK.
If the connection is blocked by a firewall or a proxy:
- The list of shared pollers cannot be retrieved from THWACK
- Any operation that relies on communication with THWACK, such as the upload or download of a poller, will fail.
Check your firewall and proxy settings to make sure that your SolarWinds Platform server can connect to the internet.