Documentation forHybrid Cloud Observability Essentialsand Network Performance Monitor

Monitor SD-WAN for VeloCloud orchestrators with Hybrid Cloud Observability

Starting with SolarWinds Hybrid Cloud Observability 2022.4 or NPM 2022.4, you can enable SD-WAN monitoring on your VeloCloud orchestrators.

For monitored VeloCloud nodes, you can see orchestrator information. You can use alerts and reports relevant for SD-WAN monitoring.

Monitor SD-WAN edge devices

Add edge devices managed by a monitored VeloCloud orchestrator to get further details via VeloCloud API.

  • You can display general details, such as edge device name, model, serial number, status, or type.
  • You can display all IP addresses for a specific VeloCloud SD-WAN device and properly match IPs received in NetFlow data to the node.
  • You can monitor uplinks (WAN interfaces).

Monitor VeloCloud orchestrators

  • You can display status and response time, polled via REST (VeloCloud API).
  • You can display the list of all devices managed by an orchestrator and add these devices in a simplified discovery.

VeloCloud SD-WAN setup and monitoring steps

Review the requirements for VeloCloud devices

Supported edge devices must have the following SNMP SysObjectID: 1.3.6.1.4.1.45346

For VeloCloud devices, the following SD-WAN metrics are monitored:

  • Orchestrator Inventory and Status​
  • General Edge device Info
  • Edge device Uplinks (WAN interfaces)​

SNMP-polled metrics for nodes

  • Details via Device Studio ​
  • ICMP and SNMP Status and Response time​
  • SNMP uptime​
  • CPU & Memory (regular and real time)​
  • Load average

SNMP-polled metrics for interfaces

  • Details
  • Status / Availability
  • Errors & Discards
  • Traffic
  • Percent Utilization (regular and real time)​

Rate limits

A VeloCloud Orchestrator is limited to 500 requests every five seconds per each type of user (Operator, Partner, and Customer). Hybrid Cloud Observability doesn't send more requests than this limit but if other requests are sent for the same organization, the limit might be exceeded. For details, see VeloCloud API polling limit was exceeded.

Add new SD-WAN devices for monitoring in Hybrid Cloud Observability

To monitor SD-WAN, add the VeloCloud orchestrator to the SolarWinds Platform database as a node, and then add edge devices.

Each monitored VeloCloud orchestrator uses a node license.

Add VeloCloud orchestrator

  1. Log in to the SolarWinds Platform Web Console as an administrator.

  2. Click Settings > Manage Nodes, and then click Add a Node.

  3. Provide the VeloCloud orchestrator hostname.

    Enter a hostname. IP addresses are not supported at the moment.

  4. In Polling Method, select VeloCloud Devices: API.

  5. Provide the Username and Password.

  6. Review and adjust the device properties.

    1. Review your credentials and proxy settings.

    2. To edit how often the node status, or monitored statistics are updated, change the values in the Polling area.

      For critical nodes, you may need to poll status information or collect statistics more frequently than the default polling intervals.

    3. Enter values for custom properties for the node.

      The Custom Properties area is empty if you have not defined any custom properties for monitored nodes. See "Add custom properties to nodes" in the SolarWinds Platform Administrator Guide.

    4. To adjust when the status of the node changes to Warning or Critical, edit alerting thresholds for the metric. Select the Override box and set thresholds for the node.

  7. Click OK, Add Node.

The VeloCloud orchestrator is now monitored as an SD-WAN orchestrator. Add connected VeloCloud devices to complete the SD-WAN configuration.

Add VeloCloud devices connected to the orchestrator

When you have added the orchestrator for monitoring, you need to add edge devices you want to monitor.

  1. In SolarWinds Platform Web Console, click Settings > Manage Nodes.

  2. On the Manage Nodes view, click the added orchestrator node.

  3. On the SD-WAN Orchestrator Details view, click Discover VeloCloud Devices in the Management widget.

  4. How do I add SD-WAN edge devices for monitoring?

    When you click the Discover VeloCloud Devices button on the SD-WAN Orchestrator Details page, Hybrid Cloud Observability requests VeloCloud device hostnames and IP addresses from the VeloCloud Orchestrator.

    A simplified version of Network Sonar Wizard opens and the details from the orchestrator are automatically listed in the IP Addresses box.

  1. In Network Sonar Discovery, review the hostnames and IP addresses received from the orchestrator. Include only the devices you want to monitor and click Next.

  2. On SNMP, make sure SNMP credentials for the devices are listed and click Next. If appropriate credentials are not listed, click Add New Credential, and define a new set.

  3. Complete the wizard by clicking Discover on the last tab. The wizard searches your network for the hostnames/IP addresses.

  4. Discovered devices are listed in the Network Sonar Results wizard. Complete the wizard to add the devices for monitoring.

When you finish the wizard, go to the SD-WAN Orchestrator Details page (Settings > Manage Nodes > click the orchestrator node). After the next poll, the page will display data not only for the orchestrator, but also for monitored edge devices.

Configure SD-WAN monitoring on edge devices already monitored with SolarWinds Platform

If you monitored SD-WAN edge devices in a previous version using SNMP and upgraded to Hybrid Cloud Observability, add the VeloCloud orchestrator to automatically pair them with the orchestrator.

Monitor SD-WAN for VeloCloud devices

When you enable SD-WAN polling for a VeloCloud orchestrator node and click it, the SD-WAN Orchestrator Summary page opens.

By default, it includes widgets you can use to manage the device, view the device details, active alerts, latest events, or AppStack for the device.

Orchestrator Inventory

This widget displays a list of VeloCloud devices connected to managed orchestrators. Devices managed by Hybrid Cloud Observability are marked in the Managed by Platform column.

To add unmanaged devices, click the Discover VeloCloud Devices button and add them for monitoring.

WAN UpLinks

On SD-WAN Orchestrator Summary views, this widget displays WAN uplinks for all edges paired with the orchestrator.

On an edge Node Details view, the widget displays WAN uplinks for the edge.

Edge Devices

This widget lists device names, IP addresses, models, serial numbers and network IDs of edge devices paired with the orchestrator.