Documentation forNetwork Performance Monitor
Monitoring network performance is a key capability of SolarWinds Observability Self-Hosted (formerly Hybrid Cloud Observability) and is available in the Essentials edition. Network Performance Monitor (NPM) is also available in a standalone module.

NPM 2024.4 release notes

Release date: October 16, 2024

Here's what's new in Network Performance Monitor 2024.4.

Network Performance Monitor runs on the SolarWinds Platform.

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New features and improvements in NPM

Last updated:

Network Performance Monitor 2024.4 includes the new features in version 2024.4 of the SolarWinds Platform. For more information, see the SolarWinds Platform 2024.4 Release Notes.

Support for monitoring Fortinet SD-WAN

Add Fortinet FortiManager orchestrator nodes and pair the orchestrator with edge nodes to monitor your Fortinet SD-WAN, ensure optimal network performance. Monitoring capabilities for Fortinet SD-WAN include monitoring inventory (IP addresses, edge details, interfaces) and performance (CPU and memory, interface traffic, interface errors, uplinks). See Monitor SD-WAN for Fortinet FortiManager orchestrators with SolarWinds Observability Self-Hosted.

Support for monitoring wireless access points

Add orchestrator nodes and observe wireless data in web console views, alerts, and reports.

You can monitor wireless access points for the following vendors and devices:

Support for Meraki Switch Monitoring via Orchestrator API

Monitor Meraki switches through the Orchestrator API, providing insights into uptime, data traffic, switch ports, and more. This release allows for orchestrator-based, API-only polling of nodes managed by Meraki orchestrators, offering flexibility in monitoring options. You can choose to monitor the nodes using a combination of SNMP and API, or opt for API-only monitoring, depending on your specific network requirements.

Fixes

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NPM 2024.4 includes the fixes in version 2024.4 of the SolarWinds Platform.

Case number Description
01564677, 01620675, 01622925

Database maintenance no longer fails due to deadlocks in the Wireless_Nodes_DeleteOrphans stored procedure.
01688612, 01716733

NetPath alerts no longer hang when you attempt to open the Trigger Condition tab,

01671386

Site-to-site tunnel polling has been improved. Problematic OID data no longer prevents SolarWinds from processing and displaying other data.
01558237

Due to performance improvements for charts that display trend lines, widgets load quickly and no longer seem unresponsive.
01506801, 01564711, 01640435, 01716419

When a Palo Alto device that is polled through the REST API has an invalid certificate and a user accepts the certificate, the following message is no longer displayed:

The Palo Alto polling credentials you entered are invalid and will not be saved.

01716764

*When an Aruba Edge Connect device is added using an API token and the ifIndex value is null, VPN tunnel information is returned and logs do not include errors such as the following:

SD-WAN Exception code: TUNNELS_STATISTICS_POLLING_FAILED.
Exception message: Error converting value {null} to type 'System.Int32'. Path 'ifInfo[2].ifIndex', 
line 149, position 19.

*This fix was added after the RC release.

Installation or upgrade

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For new SolarWinds Platform deployments, download the installation file from the NPM product page on https://www.solarwinds.com or from the Customer Portal. For more information, see Get the installer.

To activate NPM in an existing SolarWinds Platform deployment, use the License Manager.

For upgrades, go to Settings > My Deployment to initiate the upgrade. The SolarWinds Installer upgrades your entire deployment (all SolarWinds Platform products and any scalability engines).

For more information, see the SolarWinds Platform Product Installation and Upgrade Guide.

For supported upgrade paths to 2024.4, see Upgrade an existing deployment.

Known issues

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Fortinet SNMP node gets linked with FortiManager SD-WAN Orchestrator after API-only discovery

Currently, FortiManager SD-WAN Orchestrator devices can only be polled via Orchestrator (API-only nodes). NPM does not support SNMP and API polling for FortiManager devices.

However, if you are already monitoring a FortiManager device as an independent SNMP node, after you add FortiManager SD-WAN Orchestrator and proceed with API-only discovery, your independent SNMP node gets linked to the Orchestrator and redundant polling is enabled.

Resolution or workaround: Delete the existing SNMP node and re-add it as SNMP or proceed with API-only discovery.

End of life

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Version EoL announcement EoE effective date EoL effective date
2022.4 June 4, 2024: End-of-Life (EoL) announcement – Customers on NPM version 2022.4 should begin transitioning to the latest version of NPM. July 4, 2024: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NPM version 2022.4 will no longer be actively supported by SolarWinds. July 4, 2025: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NPM version 2022.4.
2022.3 February 6, 2024: End-of-Life (EoL) announcement – Customers on NPM version 2022.3 should begin transitioning to the latest version of NPM. March 7, 2024: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NPM version 2022.3 will no longer be actively supported by SolarWinds. March 7, 2025: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NPM version 2022.3.

See the End of Life Policy for information about SolarWinds product life cycle phases. To see EoL dates for earlier NPM versions, see NPM release history.

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