Documentation forNetwork Performance Monitor
Monitoring network performance is a key capability of SolarWinds Observability Self-Hosted (formerly Hybrid Cloud Observability) and is available in the Essentials edition. Network Performance Monitor (NPM) is also available in a standalone module.

NPM 2023.3 release notes

Release date: July 25, 2023

Here's what's new in Network Performance Monitor 2023.3.

Network Performance Monitor runs on the SolarWinds Platform.

Learn more

New features and improvements in NPM

For information about new features and fixes in the SolarWinds Platform, see the SolarWinds Platform 2023.3 Release Notes.

Support for Viptela SD-WAN devices

You can add Viptela orchestrator nodes and monitor Viptela SD-WAN devices in the SolarWinds Platform Web Console. Monitor the overall tunnel status, edge device status, response time, uptime, CPU and memory utilization, traffic, WAN uplinks, and interface details for your Viptela SD-WAN devices.

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Fixes

For information about new features and fixes in the SolarWinds Platform, see the SolarWinds Platform 2023.3 Release Notes.

Case number Description
1209192, 1310311 Issues with average percent utilization charts after the upgrade to Hybrid Cloud Observability were addressed.

1301383

Issues caused by changes in Cisco ACI alerting schema were addressed.

1276167, 1320195, 1332622

Database maintenance issues caused by arithmetic overflow were addressed.

1216967, 1272968

The issue where all routing neighbors without a status change in the set number of days were removed was addressed.
491294, 583579, 651424, 1155575 The issue where incorrect links were created because of duplicate CDP data was addressed.
1254216 A multicast widget issue for nodes with high traffic was addressed.
1235174 Performance of the custom poller radial gauges was improved.
1257221, 1306287 The issue where an alert audit event didn’t show for UnDP alerts was addressed.
1199058, 1255358 Issues with parsing the IP address for OIDs related to a routing neighbor BGP were addressed.
1190441 The issue where names/IP addresses for disappeared access points were not shown in the Thin AP Disappeared event was addressed.
554502, 560626, 572960, 602536, 618725, 769547, 777411, 853755, 874864, 1209327 The issue where classic interface charts showed UTC data was addressed.

970506, 1051330, 1176004, 124391, 1271122, 1320587

The issue where ASA failover events triggered on past events was addressed,

Installation or upgrade

For new installations, you can download the installation file from the product page on https://www.solarwinds.com or from the Customer Portal. For more information, see Get the installer.

For upgrades, go to Settings > My Deployment to initiate the upgrade. The SolarWinds Installer upgrades your entire deployment (all SolarWinds Platform products and any scalability engines).

For more information, see the SolarWinds Platform Product Installation and Upgrade Guide.

If you are on a version earlier than NPM 2020.2.6, first upgrade to 2020.2.6 and then upgrade to 2023.3. Before upgrading, see Considerations for upgrading from the Orion Platform to the SolarWinds Platform.

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End of life

Version EoL Announcements EoE Effective Dates EoL Effective Dates
2020.2.6 April 18, 2023: End-of-Life (EoL) announcement – Customers on NPM version 2020.2.6 should begin transitioning to the latest version of NPM. May 18, 2023: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NPM version 2020.2.6 will no longer be actively supported by SolarWinds. May 18, 2024: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NPM version 2020.2.6
2020.2.5 January 18, 2023: End-of-Life (EoL) announcement – Customers on NPM version 2020.2.5 should begin transitioning to the latest version of NPM. February 17, 2023: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NPM version 2020.2.5 will no longer be actively supported by SolarWinds. February 17, 2024: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NPM version 2020.2.5.
2020.2.4 October 19, 2022: End-of-Life (EoL) announcement – Customers on NPM version 2020.2.4 should begin transitioning to the latest version of NPM. November 18, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NPM version 2020.2.4 will no longer be actively supported by SolarWinds. November 18, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NPM version 2020.2.4.
2020.2.1 October 19, 2022: End-of-Life (EoL) announcement – Customers on NPM version 2020.2.1 should begin transitioning to the latest version of NPM. November 18, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NPM version 2020.2.1 will no longer be actively supported by SolarWinds. November 18, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NPM version 2020.2.1.
2020.2 October 19, 2022: End-of-Life (EoL) announcement – Customers on NPM version 2020.2 should begin transitioning to the latest version of NPM. November 18, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NPM version 2020.2 will no longer be actively supported by SolarWinds. November 18, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NPM version 2020.2.
2019.4 July 27, 2022: End-of-Life (EoL) announcement – Customers on NPM version 2019.4 should begin transitioning to the latest version of NPM. August 27, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NPM version 2019.4 will no longer be actively supported by SolarWinds. August 26, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NPM version 2019.4.
12.5 July 27, 2022: End-of-Life (EoL) announcement – Customers on NPM version 12.5 should begin transitioning to the latest version of NPM. August 26, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NPM version 12.5 will no longer be actively supported by SolarWinds. August 26, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NPM version 12.5.

See the End of Life Policy for information about SolarWinds product life cycle phases. To see EoL dates for earlier NPM versions, see NPM release history.

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End of support

This version of Network Performance Monitor no longer supports the following platforms and features.

Type Details
Browser support All versions of Internet Explorer are no longer supported.

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Deprecation notice

The following platforms and features are still supported in the current release. However, they will be unsupported in a future release. Plan on upgrading deprecated platforms, and avoid using deprecated features.

Type Details
Browser support All versions of Internet Explorer will become unsupported in a future release. Some pages are not compatible with IE 11. Do not enable Enterprise Mode in IE 11. It is not supported.

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Legal notices

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