Documentation forNetwork Performance Monitor
Monitoring network performance is a key capability of SolarWinds Observability Self-Hosted (formerly Hybrid Cloud Observability) and is available in the Essentials edition. Network Performance Monitor (NPM) is also available in a standalone module.

Monitor Extreme Networks Cloud IQ wireless infrastructure

Add Extreme Networks Cloud IQ orchestrator nodes for monitoring wireless access points, wireless interfaces, and clients via API polling.

What does NPM monitor for Extreme Networks Cloud IQ infrastructure?

Monitored entity Metrics
Controller
  • IP address
  • Name
Access Point
  • Availability
  • IP address
  • Name
  • Status
Interface
  • Current channel
  • InBytes
  • MAC Address
  • OutBytes
  • Radio Type
  • SSID
Client
  • Channel
  • IP address
  • MAC address
  • Name
  • Signal strength
  • SSID

Requirements

  • Extreme Networks Cloud IQ account with at least read-only permissions.

Limitations

  • Not all wireless utilization data is collected (only InBytes and OutBytes for wireless interfaces are collected and processed).

  • Rogue AP data is not collected.

  • Use the default polling frequency (10 minutes)

  • The status poller uses API authorization requests to determine whether a node is responsive. API calls can take more time, and as a result, response time thresholds are exceeded. The nodes might appear to be exceeding the warning or critical status without showing any signs of connectivity problems (0% packet loss). Consider adjusting the response time thresholds for the nodes to better represent the average response times.

  • Poll Now is not supported.

  • Discovery is not supported. Use the Add Node wizard instead.

Request frequency and limits

Extreme Networks support up to 7500 API requests for each customer. See Default Quota in Extreme Networks documentation.

API calls used for polling wireless access points

  API request Purpose
1 \auth\apitoken\info Status polling
2 \login Authentication with username & password in order to obtain a Bearer Token.
3 \devices\<ID>\interfaces\wifi Statistics Collection poller - gets the utilization of wireless interfaces.
4 \devices\radio-information?deviceIds=<ID> Statistics Collection poller - gets information on AP data. Uses one request per one access point
5 \clients\active Statistics Collection poller - gets client data.
6 \devices\radio-information Statistics Collection poller - gets data on wireless interfaces.

Before you begin

Prepare the Extreme Networks Cloud IQ credentials - username and password for the orchestrator node.

Add Extreme Networks Cloud IQ wireless infrastructure to NPM

  1. Log in to the SolarWinds Platform Web Console as an administrator.

  2. Click Settings > Manage Nodes and click Add a Node.

  3. In Polling Method, select Orchestrators: API.

    The Polling Hostname or IP Address is disabled and api.extremecloudiq.com is used as the default host name.

  4. Select ExtremeCloud IQ Devices and provide the Username and Password for the orchestrator node.

    The polling uses the global HTTP proxy settings. To change the defaults, click the Configure your HTTP proxy link.

  5. Review and adjust the device properties.

    1. Review the user details and proxy settings.

    2. To edit how often the node status, or monitored statistics are updated, change the values in the Polling area.

    3. Enter values for custom properties for the node.

      The Custom Properties area is empty if you have not defined any custom properties for the monitored nodes. See "Add custom properties to nodes" in the SolarWinds Platform Administrator Guide.

    4. To adjust when the status of the node changes to Warning or Critical, edit alerting thresholds for the metric. Select the Override box and set thresholds for the node.

      The status poller uses API calls with authentication. This can take longer than if the default ICMP polling was used. Consider adjusting the response time thresholds for the nodes to better represent the average response times.

  6. Click OK, Add Node.

The Extreme Networks Cloud IQ device is now added as a node. After the first poll, you can see the data from the device in the SolarWinds Platform Web Console.

On the Manage Nodes view, click the added node to see the node details in the Wireless Controller view, or drill down into thin access points listed on the view. Check Node Details to verify that the Machine Type of the new device is ExtremeCloud IQ Cloud Orchestrator.