Documentation forVoIP & Network Quality Manager
Monitoring VoIP and network quality is a key capability of Hybrid Cloud Observability and is also available in a standalone module, VoIP & Network Quality Manager (VNQM). Hybrid Cloud Observability and VNQM are built on the self-hosted SolarWinds Platform.

SolarWinds VNQM tips and tricks

  • SolarWinds Network Performance Monitor provides default chart titles and subtitles. To restore the default values, clear the respective fields when editing chart titles, and then click Submit.
  • To display gauges and charts for the opposite direction call path between the same two endpoints, click View reverse call path.
  • The time interval for collecting CDR and CMR data can be modified during the configuration of Cisco call managers. For more information, see Configure Cisco CallManagers for FTP.
  • To find the necessary balance between server load and data granularity, try using different polling intervals. For more information, see Configure SolarWinds VNQM settings.
  • Configure the length of time performance data is retained to balance database maintenance with Network Service Assurance requirements. For more information, see Configure SolarWinds VNQM settings.