Documentation forVoIP & Network Quality Manager
Monitoring VoIP and network quality is a key capability of Hybrid Cloud Observability and is also available in a standalone module, VoIP & Network Quality Manager (VNQM). Hybrid Cloud Observability and VNQM are built on the self-hosted SolarWinds Platform.

Packet Loss in SolarWinds VNQM

Packet loss is a quantitative measure of information loss over a given network connection. Though packet loss is inevitable in any network environment, the goal is always to identify where packets are lost in transmission so you can act to minimize information loss and maintain high QoS for your services.

SolarWinds VoIP and Network Quality Manager calculates packet loss in the following way:

if (rttMonEchoAdminNumPackets > 0)

packetLoss = 100 * (rttMonEchoAdminNumPackets -
rttMonLatestJitterOperNumOfRTT) / rttMonEchoAdminNumPackets

else packetLoss = 0;

if (rttMonLatestJitterOperPacketLossSD + (rttMonLatestJitterOperPacketMIA/2) + ((rttMonLatestJitterOperPacketLateArrival + rttMonLatestJitterOperPacketOutOfSequence + rttMonLatestJitterOperNumOfRTT)/2) <> 0)

packetLossSD = (rttMonLatestJitterOperPacketLossSD + (rttMonLatestJitterOperPacketMIA/2) + ((rttMonLatestJitterOperPacketLateArrival + rttMonLatestJitterOperPacketOutOfSequence + rttMonLatestJitterOperNumOfRTT)/2)) * 100 / (rttMonLatestJitterOperPacketLossSD + (rttMonLatestJitterOperPacketMIA/2))

else

packetLossSD = 0

if (rttMonLatestJitterOperPacketLossDS + (rttMonLatestJitterOperPacketMIA/2) + ((rttMonLatestJitterOperPacketLateArrival + rttMonLatestJitterOperPacketOutOfSequence + rttMonLatestJitterOperNumOfRTT)/2) <> 0)

packetLossDS = (rttMonLatestJitterOperPacketLossDS + (rttMonLatestJitterOperPacketMIA/2) + ((rttMonLatestJitterOperPacketLateArrival + rttMonLatestJitterOperPacketOutOfSequence + rttMonLatestJitterOperNumOfRTT)/2)) * 100 / (rttMonLatestJitterOperPacketLossDS + (rttMonLatestJitterOperPacketMIA/2))

else

packetLossDS = 0

rttMonLatestJitterOperPacketLossSD 1.3.6.1.4.1.9.9.42.1.5.2.1.26
rttMonLatestJitterOperPacketLossDS 1.3.6.1.4.1.9.9.42.1.5.2.1.27
rttMonLatestJitterOperPacketMIA 1.3.6.1.4.1.9.9.42.1.5.2.1.29
rttMonLatestJitterOperPacketLateArrival 1.3.6.1.4.1.9.9.42.1.5.2.1.30
rttMonLatestJitterOperPacketOutOfSequence 1.3.6.1.4.1.9.9.42.1.5.2.1.28
rttMonLatestJitterOperNumOfRTT 1.3.6.1.4.1.9.9.42.1.5.2.1.1
rttMonEchoAdminNumPackets 1.3.6.1.4.1.9.9.42.1.2.2.1.18