Documentation forVoIP & Network Quality Manager
Monitoring VoIP and network quality is a key capability of SolarWinds Observability Self-Hosted (formerly Hybrid Cloud Observability) and is available in the Essentials edition.

VNQM 2025.1 release notes

VNQM RC documentation - The following content is a draft for a release candidate. All content subject to change. Some links might not function yet.

These release notes contain a description of features and functionality that SolarWinds intends to deliver in the next generally available release. However, SolarWinds reserves the right to remove, or otherwise elect not to deliver, such features and functionality from the final generally available release, and this is not a commitment of delivery.

RC Release date: December 12, 2024

Here's what's new in VoIP and Network Quality Manager 2025.1.

VoIP and Network Quality Manager runs on the SolarWinds Platform.

Learn more

New features and improvements in VNQM

Last updated: December 12, 2024

VoIP and Network Quality Manager 2025.1 includes the new features in version 2025.1 of the SolarWinds Platform. For more information, see the SolarWinds Platform 2025.1 Release Notes.

Fixes

Last updated:

VNQM 2025.1 includes the fixes in version 2025.1 of the SolarWinds Platform.

Case number Description
01672477

The maintenance of CDR files no longer prevents VNQM from starting.

01437946

When you want to check credentials by certificate, VNQM checks AXL credentials by domain name as expected.

01551769, 01719151, 01727623, 01749013

The IP SLA Operation Details page no longer times out if there are many operations.

01718011

Job Engines on different polling engines no longer interact.

01561273

Operation frequency validation works as expected.

01293700

In large deployments with the main polling engine alongside multiple additional polling engines, artificial limitations no longer slow down parallel processing of IP SLA jobs.

01737754

Large values in the destSpan_value no longer result in call data being dropped and errors such as the following appearing in the IPSLA business layer logs:

Exception occured on GetFilesInDirectory Method: System.OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown. - 2024-09-24 14:41:10,093 [13] ERROR BusinessLayer.Task.CdrCmrCsvFileReader (null) - Cannot convert int value [column:destSpan,rawValue:4134469638]”.

Installation or upgrade

Last updated: December 12, 2024

For new SolarWinds Platform deployments, download the installation file from the VNQM product page on https://www.solarwinds.com or from the Customer Portal. For more information, see Get the installer.

To activate VNQM in an existing SolarWinds Platform deployment, use the License Manager.

For upgrades, go to Settings > My Deployment to initiate the upgrade. The SolarWinds Installer upgrades your entire deployment (all SolarWinds Platform products and any scalability engines).

For more information, see the SolarWinds Platform Product Installation and Upgrade Guide.

For supported upgrade paths to 2025.1, see Upgrade an existing deployment.

End of life

Last updated: December 12, 2024

Version EoL Announcement EoE Effective Date EoL Effective Date
2023.1 February 11, 2025: End-of-Life (EoL) announcement – Customers on VNQM 2023.1 should begin transitioning to the latest version of VNQM. March 13, 2025: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for VNQM 2023.1 will no longer be actively supported by SolarWinds. March 13, 2026: End-of-Life (EoL) – SolarWinds will no longer provide technical support for VNQM 2023.1.
2022.4 June 4, 2024:

End-of-Life (EoL) announcement - Customers on VoIP & Network Quality Manager 2022.4 should begin transitioning to the latest version of VoIP & Network Quality Manager.

July 4, 2024:

End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for VoIP & Network Quality Manager 2022.4 will no longer be supported by SolarWinds.

July 4, 2025:

End-of-Life - SolarWinds will no longer provide technical support for VoIP & Network Quality Manager 2022.4.

2022.3 February 6, 2024:

End-of-Life (EoL) announcement - Customers on VoIP & Network Quality Manager 2022.3 should begin transitioning to the latest version of VoIP & Network Quality Manager.

March 7, 2024:

End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for VoIP & Network Quality Manager 2022.3 will no longer be supported by SolarWinds.

March 7, 2025:

End-of-Life - SolarWinds will no longer provide technical support for VoIP & Network Quality Manager 2022.3.

See the End of Life Policy for information about SolarWinds product life cycle phases. To see EoL dates for earlier VNQM versions, see VNQM release history.

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