Documentation forVoIP & Network Quality Manager
Monitoring VoIP and network quality is a key capability of Hybrid Cloud Observability and is also available in a standalone module, VoIP & Network Quality Manager (VNQM). Hybrid Cloud Observability and VNQM are built on the self-hosted SolarWinds Platform.

SolarWinds VNQM settings

The SolarWinds VoIP and Network Quality Manager Settings page gives an overview of the configuration pages within SolarWinds VoIP and Network Quality Manager.

To access this page:

  1. Log in to the SolarWinds Platform Web Console as an administrator.
  2. Click Settings > All Settings.
  3. Under Product Specific Settings, click VoIP & Network Quality (VNQM) Settings.

The following settings of SolarWinds VoIP and Network Quality Manager can be configured from this page.

Network Service Assurance Management

This section provides links for managing Network Service Assurance nodes and operations. For more information, see Network Service Assurance management in SolarWinds VNQM.

Manage Network Service Assurance Operations

By using the links in this section you can add, edit or delete Network Service Assurance operations on your network. Each Network Service Assurance operation on your network is associated with a designated simulation node.


  • Network Service Assurance operations are limited to locations where there is an existing, Network Service Assurance-compatible router or switch to serve as a simulation node.
  • Only nodes added to the database are available for Network Service Assurance Manager monitoring.

Manage Network Service Assurance Nodes

By using the links in this section you can add, edit and remove Network Service Assurance devices from SolarWinds VoIP and Network Quality Manager. For more information, see Add Network Service Assurance nodes to SolarWinds VNQM.

VoIP Management

By using the links in this section you can manage your VoIP network: call managers, gateways, and VoIP infrastructure.

For more information, see VoIP management in SolarWinds VNQM.

Manage CallManager Nodes

By using the links in this section you can specify and manage the devices on your VoIP network that are Cisco CallManager, CallManager Express, and Avaya™ Communication and Media Server devices.

Only nodes added to the database are available for SolarWinds VoIP and Network Quality Managermonitoring.

Manage VoIP Gateways

By using the links in this section you can specify and manage devices on your VoIP network that are gateways.

Select VoIP Infrastructure

By using the Select VoIP nodes link you can select VoIP-related nodes and interfaces from your database and then display them in the VoIP Infrastructure resource.

SolarWinds VoIP and Network Quality Manager can monitor any node that is relevant to your VoIP network, provided you have first added the node. By expanding the given node trees, you can choose to monitor VoIP traffic down to the interface level. SolarWinds VoIP and Network Quality Manager provides a number of default alerts, reports, and resources with which you can constantly monitor all of your VoIP devices.

For more information about adding devices and interfaces, see Add Network Service Assurance nodes to SolarWinds VNQM.

For more information about alerts and reports in SolarWinds VoIP and Network Quality Manager, see Use SolarWinds VNQM.

Details

By using the options in this section you can configure general VNQM options, and view database details.

Edit VoIP & Network Quality Manager Settings

Links in this section present general options regarding your configuration of SolarWinds VoIP and Network Quality Manager. From the SolarWinds VoIP and Network Quality Manager Settings page, you can configure the following:

  • The port through which SolarWinds VoIP and Network Quality Manager sends simulated traffic.
  • The jitter codec that SolarWinds VoIP and Network Quality Manager simulates on your network.
  • The interval at which SolarWinds VoIP and Network Quality Manager collects data about your network.
  • The length of time that the collected data is retained in the database.
  • The MOS advantage factor that appropriately characterizes your VoIP network for the purpose of determining the Mean Opinion Score (MOS).
  • The Type of Service (ToS) octet allows you to set precedence levels for VoIP traffic and Network Service Assurance operations.
  • Whether you can view operations created by SolarWinds VoIP and Network Quality Managerin the running configurations on your Cisco devices.
  • Which calls are successfully completed.
  • The timeout period of CDR/CMR data collection.
  • Whether you want to enable automatic Avaya Call Manager detection.

For more information, see Configure SolarWinds VNQM settings.

Database Details

The SolarWinds VoIP and Network Quality Manager Database Details page provides installation and memory sizing information for your database. From this view you can read statistics concerning individual tables within your database.

Select a table from the list to see a count of rows and memory usage by data and indexes, respectively.