Documentation forHybrid Cloud Observability Essentialsand VoIP and Network Quality Manager

VoIP and Network Quality Manager 2022.4 Release Notes

Release date: November 22, 2022

These release notes describe new features, improvements, and fixed issues in VoIP and Network Quality Manager 2022.4. They also provide information about upgrades and describe workarounds for known issues.

If you are looking for previous release notes for VoIP and Network Quality Manager, see Previous Version documentation.

New features and improvements in VNQM 2022.4

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VNQM 2022.4 offers new features and improvements compared to previous releases of VNQM.

VNQM 2022.4 runs on SolarWinds Platform 2022.4. In addition, VNQM is now installed with the new SolarWinds Installer.

See also the SolarWinds Platform 2022.4 Release Notes.

Support for Juniper RPM devices

VNQM now supports monitoring operations from Juniper RPM devices. The new All RPM Operations widget lists each operation monitored by SolarWinds VNQM grouped by operation property. The monitored operations are listed in a tree, grouped by operation property, with a status icon and the operation name displayed for each operation.


New customer installation

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For information about installing VoIP and Network Quality Manager, see the SolarWinds Installer.

How to upgrade

Use the SolarWinds Installer to upgrade your entire SolarWinds Platform deployment (all SolarWinds Platform products and any scalability engines) to the current versions.

You must be on VNQM 2020.2.1 or later to upgrade to VNQM 2022.4. If you are on VNQM 2020.2 or earlier, first upgrade to 2020.2.6 and then upgrade to 2022.4.

If you are upgrading from VNQM 4.6, you can upgrade your entire SolarWinds Platform deployment from the My Deployment page. Downloading the SolarWinds Installer is no longer necessary.

If you are upgrading from an earlier version, use this topic to plan and implement an upgrade to the current version of VNQM.


Fixed issues

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As VNQM now runs on the SolarWinds Platform, VNQM 2022.4 contains all of the fixed issues from the previous SolarWinds Platform 2022.2 and SolarWinds Platform 2022.3 releases as well as the new SolarWinds Platform 2022.4 release.

See the following release notes for more information:

VNQM 2022.4 fixes the following issues.

Case number Description

01160916

The issue with VNQM IP SLA Operations page displaying data in the wrong time zone was resolved.

01076225,

01110775

The issues with IP SLA operations displaying an unknown status on Nexus devices were resolved.
01135054 The issue with VNQM incorrectly maintaining duplicated phones was resolved.
01116437 The issue with Cisco SIP Trunk polling not working properly with multiple call managers was addressed.

End of life

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Version EoL Announcement EoE Effective Date EoL Effective Date
2020.2.6 April 18, 2023:

End-of-Life (EoL) announcement - Customers on VoIP & Network Quality Manager 2020.2.6 should begin transitioning to the latest version of VoIP & Network Quality Manager.

May 18, 2023:

End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for VoIP & Network Quality Manager 2020.2.6 will no longer be supported by SolarWinds.

May 18, 2024:

End-of-Life - SolarWinds will no longer provide technical support for VoIP & Network Quality Manager 2020.2.6.

2020.2.5 January 18, 2023:

End-of-Life (EoL) announcement - Customers on VoIP & Network Quality Manager 2020.2.5 should begin transitioning to the latest version of VoIP & Network Quality Manager.

February 17, 2023:

End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for VoIP & Network Quality Manager 2020.2.5 will no longer be supported by SolarWinds.

February 17, 2024:

End-of-Life - SolarWinds will no longer provide technical support for VoIP & Network Quality Manager 2020.2.5.

2020.2.4 October 19, 2022:

End-of-Life (EoL) announcement - Customers on VoIP & Network Quality Manager 2020.2.4 should begin transitioning to the latest version of VoIP & Network Quality Manager.

November 18, 2022:

End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for VoIP & Network Quality Manager 2020.2.4 will no longer be supported by SolarWinds.

November 18, 2023:

End-of-Life - SolarWinds will no longer provide technical support for VoIP & Network Quality Manager 2020.2.4.

2020.2.1 October 19, 2022:

End-of-Life (EoL) announcement - Customers on VoIP & Network Quality Manager 2020.2.1 should begin transitioning to the latest version of VoIP & Network Quality Manager.

November 18, 2022:

End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for VoIP & Network Quality Manager 2020.2.1 will no longer be supported by SolarWinds.

November 18, 2023:

End-of-Life - SolarWinds will no longer provide technical support for VoIP & Network Quality Manager 2020.2.1.

2020.2 October 19, 2022:

End-of-Life (EoL) announcement - Customers on VoIP & Network Quality Manager 2020.2 should begin transitioning to the latest version of VoIP & Network Quality Manager.

November 18, 2022:

End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for VoIP & Network Quality Manager 2020.2 will no longer be supported by SolarWinds.

November 18, 2023:

End-of-Life - SolarWinds will no longer provide technical support for VoIP & Network Quality Manager 2020.2.

2019.4

July 27, 2022:

End-of-Life (EoL) announcement - Customers on VoIP & Network Quality Manager 2019.4 should begin transitioning to the latest version of VoIP & Network Quality Manager.

August 26, 2022:

End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for VoIP & Network Quality Manager 2019.4 will no longer be supported by SolarWinds.

August 26, 2023:

End-of-Life - SolarWinds will no longer provide technical support for VoIP & Network Quality Manager 2019.4.

4.6 July 27, 2022:

End-of-Life (EoL) announcement - Customers on VoIP & Network Quality Manager 4.6 should begin transitioning to the latest version of VoIP & Network Quality Manager.

August 26, 2022:

End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for VoIP & Network Quality Manager 4.6 will no longer be supported by SolarWinds.

August 26, 2023:

End-of-Life - SolarWinds will no longer provide technical support for VoIP & Network Quality Manager 4.6.

See the End of Life Policy for information about SolarWinds product lifecycle phases. For supported versions and EoL announcements for all SolarWinds products, see Currently supported software versions.


Legal notices

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