VNQM 2023.4 release notes
Release date:
These release notes were last updated on January 29, 2024.
Here's what's new in VoIP and Network Quality Manager 2023.4.
VoIP and Network Quality Manager runs on the SolarWinds Platform.
Learn more
- See VNQM 2023.4 system requirements to learn about prerequisites for running and installing VNQM 2023.4.
- See the VNQM 2023.4 Administrator Guide to learn how to work with VNQM.
New features and improvements in VNQM 2023.4
VoIP and Network Quality Manager 2023.4 includes the new features in version 2023.4 of the SolarWinds Platform. For more information, see the SolarWinds Platform 2023.4 Release Notes.
Fixes
For information about new features and fixes in the SolarWinds Platform, see the SolarWinds Platform 2023.4 Release Notes.
| Case number | Description |
|---|---|
| 01429919 |
The bulk insert query no longer runs slowly and causes performance issues on the database. |
| 01238012 |
The Calls by Region widgets display the correct data. |
| 01348659, 01371344 |
IP SLA operations function correctly, and the |
| 01238012, 01294332 |
The FTP server is no longer filled with failed files, and VoIP views displays call manager information correctly. |
| 01394210 |
After a call manager is removed, any associated CDR files are no longer processed, which prevents putting an unnecessary load on the FTP server. |
| 01373525, 01378655 |
Call managers are polled only by the assigned polling engine, not by all polling engines. |
| 01203334 |
When CDR files for different call managers are stored in separate folders on the FTP server, CDR files for all call managers are processed. VNQM no longer ignores CDR files for all call managers except the last one added. |
| 01269194, 01439830 |
Avaya RTCP data is collected and displayed as expected.* |
| 01329850 |
A large number of CDR or CMR files on the FTP server no longer cause an out of memory exception.* |
*This fix was added after the RC release.
Installation or upgrade
For new installations, you can download the installation file from the product page on https://www.solarwinds.com or from the Customer Portal.
For upgrades, go to Settings > My Deployment to initiate the upgrade. The SolarWinds Installer upgrades your entire deployment (all SolarWinds Platform products and any scalability engines).
For more information, see the SolarWinds Platform Product Installation and Upgrade Guide.
When attempting to upgrade a large VNQM environment from 2020.2.6 and older, you may see an error stating Failed to execute 'Finalize Maintenance [APM_ComponentError_CS]'. For a workaround, see VNQM Error: Violation of PRIMARY KEY constraint.
Known issues
Database maintenance error
During the execution of database maintenance, specifically the procedure dbm_VoipOperationResults_Summary, you may encounter errors in the swdebugMaintenance.log file.
Resolution: For more information and a resolution, see Database Maintenance Error - Failed Execution of 'Summarize hourly data [VoipOperationResults]'.
End of life
For modules based on Orion Platform 2020.2.6 and earlier, SolarWinds has announced end-of-life plans. As always, SolarWinds recommends you upgrade to the latest version of your products at your earliest convenience.
| Version | EoL Announcement | EoE Effective Date | EoL Effective Date |
|---|---|---|---|
| 2020.2.6 | April 18, 2023: End-of-Life (EoL) announcement - Customers on VoIP & Network Quality Manager 2020.2.6 should begin transitioning to the latest version of VoIP & Network Quality Manager. |
May 18, 2023: End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for VoIP & Network Quality Manager 2020.2.6 will no longer be supported by SolarWinds. |
May 18, 2024: End-of-Life - SolarWinds will no longer provide technical support for VoIP & Network Quality Manager 2020.2.6. |
| 2020.2.5 | January 18, 2023: End-of-Life (EoL) announcement - Customers on VoIP & Network Quality Manager 2020.2.5 should begin transitioning to the latest version of VoIP & Network Quality Manager. |
February 17, 2023: End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for VoIP & Network Quality Manager 2020.2.5 will no longer be supported by SolarWinds. |
February 17, 2024: End-of-Life - SolarWinds will no longer provide technical support for VoIP & Network Quality Manager 2020.2.5. |
| 2020.2.4 | October 19, 2022: End-of-Life (EoL) announcement - Customers on VoIP & Network Quality Manager 2020.2.4 should begin transitioning to the latest version of VoIP & Network Quality Manager. |
November 18, 2022: End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for VoIP & Network Quality Manager 2020.2.4 will no longer be supported by SolarWinds. |
November 18, 2023: End-of-Life - SolarWinds will no longer provide technical support for VoIP & Network Quality Manager 2020.2.4. |
| 2020.2.1 | October 19, 2022: End-of-Life (EoL) announcement - Customers on VoIP & Network Quality Manager 2020.2.1 should begin transitioning to the latest version of VoIP & Network Quality Manager. |
November 18, 2022: End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for VoIP & Network Quality Manager 2020.2.1 will no longer be supported by SolarWinds. |
November 18, 2023: End-of-Life - SolarWinds will no longer provide technical support for VoIP & Network Quality Manager 2020.2.1. |
| 2020.2 | October 19, 2022: End-of-Life (EoL) announcement - Customers on VoIP & Network Quality Manager 2020.2 should begin transitioning to the latest version of VoIP & Network Quality Manager. |
November 18, 2022: End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for VoIP & Network Quality Manager 2020.2 will no longer be supported by SolarWinds. |
November 18, 2023: End-of-Life - SolarWinds will no longer provide technical support for VoIP & Network Quality Manager 2020.2. |
See the End of Life Policy for information about SolarWinds product life cycle phases. To see EoL dates for earlier VNQM versions, see VNQM release history.
Legal notices
© 2023 SolarWinds Worldwide, LLC. All rights reserved.
This document may not be reproduced by any means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other means without the prior written consent of SolarWinds. All right, title, and interest in and to the software, services, and documentation are and shall remain the exclusive property of SolarWinds, its affiliates, and/or its respective licensors.
SOLARWINDS DISCLAIMS ALL WARRANTIES, CONDITIONS, OR OTHER TERMS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, ON THE DOCUMENTATION, INCLUDING WITHOUT LIMITATION NONINFRINGEMENT, ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION CONTAINED HEREIN. IN NO EVENT SHALL SOLARWINDS, ITS SUPPLIERS, NOR ITS LICENSORS BE LIABLE FOR ANY DAMAGES, WHETHER ARISING IN TORT, CONTRACT OR ANY OTHER LEGAL THEORY, EVEN IF SOLARWINDS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks) of their respective companies.