Documentation forVoIP & Network Quality Manager
Monitoring VoIP and network quality is a key capability of SolarWinds Observability Self-Hosted (formerly Hybrid Cloud Observability) and is available in the Essentials edition.

VNQM 2023.1.1 release notes

Release date: March 29, 2023

These release notes describe fixed issues in VoIP and Network Quality Manager 2023.1.1. They also provide information about upgrades and describe workarounds for known issues.

If you are looking for previous release notes for VoIP and Network Quality Manager, see Previous Version documentation.

New features and improvements in VNQM 2023.1.1

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VNQM 2023.1.1 is a service release and provides stability fixes compared to previous releases of VNQM.

VNQM 2023.1.1 runs on SolarWinds Platform 2023.1.1. See also the SolarWinds Platform 2023.1.1 Release Notes.

New customer installation

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For information about installing VoIP and Network Quality Manager, see the SolarWinds Installer.

How to upgrade

Use the SolarWinds Installer to upgrade your entire SolarWinds Platform deployment (all SolarWinds Platform products and any scalability engines) to the current versions.

You must be on VNQM 2020.2.1 or later to upgrade to VNQM 2023.1.1. If you are on VNQM 2020.2 or earlier, first upgrade to 2020.2.6 and then upgrade to 2023.1.1.

You can upgrade your entire SolarWinds Platform deployment from the My Deployment page. Downloading the SolarWinds Installer is no longer necessary.

If you are upgrading from an earlier version, use this topic to plan and implement an upgrade to the current version of VNQM.

Fixed issues

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As VNQM now runs on the SolarWinds Platform, VNQM 2023.1.1 contains all of the fixed issues from the previous SolarWinds Platform releases as well as the new SolarWinds Platform 2023.1.1 Release.

End of life

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Version EoL Announcement EoE Effective Date EoL Effective Date
2020.2.6 April 18, 2023:

End-of-Life (EoL) announcement - Customers on VoIP & Network Quality Manager 2020.2.6 should begin transitioning to the latest version of VoIP & Network Quality Manager.

May 18, 2023:

End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for VoIP & Network Quality Manager 2020.2.6 will no longer be supported by SolarWinds.

May 18, 2024:

End-of-Life - SolarWinds will no longer provide technical support for VoIP & Network Quality Manager 2020.2.6.

2020.2.5 January 18, 2023:

End-of-Life (EoL) announcement - Customers on VoIP & Network Quality Manager 2020.2.5 should begin transitioning to the latest version of VoIP & Network Quality Manager.

February 17, 2023:

End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for VoIP & Network Quality Manager 2020.2.5 will no longer be supported by SolarWinds.

February 17, 2024:

End-of-Life - SolarWinds will no longer provide technical support for VoIP & Network Quality Manager 2020.2.5.

2020.2.4 October 19, 2022:

End-of-Life (EoL) announcement - Customers on VoIP & Network Quality Manager 2020.2.4 should begin transitioning to the latest version of VoIP & Network Quality Manager.

November 18, 2022:

End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for VoIP & Network Quality Manager 2020.2.4 will no longer be supported by SolarWinds.

November 18, 2023:

End-of-Life - SolarWinds will no longer provide technical support for VoIP & Network Quality Manager 2020.2.4.

2020.2.1 October 19, 2022:

End-of-Life (EoL) announcement - Customers on VoIP & Network Quality Manager 2020.2.1 should begin transitioning to the latest version of VoIP & Network Quality Manager.

November 18, 2022:

End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for VoIP & Network Quality Manager 2020.2.1 will no longer be supported by SolarWinds.

November 18, 2023:

End-of-Life - SolarWinds will no longer provide technical support for VoIP & Network Quality Manager 2020.2.1.

2020.2 October 19, 2022:

End-of-Life (EoL) announcement - Customers on VoIP & Network Quality Manager 2020.2 should begin transitioning to the latest version of VoIP & Network Quality Manager.

November 18, 2022:

End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for VoIP & Network Quality Manager 2020.2 will no longer be supported by SolarWinds.

November 18, 2023:

End-of-Life - SolarWinds will no longer provide technical support for VoIP & Network Quality Manager 2020.2.

2019.4

July 27, 2022:

End-of-Life (EoL) announcement - Customers on VoIP & Network Quality Manager 2019.4 should begin transitioning to the latest version of VoIP & Network Quality Manager.

August 26, 2022:

End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for VoIP & Network Quality Manager 2019.4 will no longer be supported by SolarWinds.

August 26, 2023:

End-of-Life - SolarWinds will no longer provide technical support for VoIP & Network Quality Manager 2019.4.

4.6 July 27, 2022:

End-of-Life (EoL) announcement - Customers on VoIP & Network Quality Manager 4.6 should begin transitioning to the latest version of VoIP & Network Quality Manager.

August 26, 2022:

End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for VoIP & Network Quality Manager 4.6 will no longer be supported by SolarWinds.

August 26, 2023:

End-of-Life - SolarWinds will no longer provide technical support for VoIP & Network Quality Manager 4.6.

See the End of Life Policy for information about SolarWinds product life cycle phases. To see EoL dates for earlier VNQM versions, see VNQM release history.

Legal notices

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