Documentation forVoIP & Network Quality Manager
Monitoring VoIP and network quality is a key capability of SolarWinds Observability Self-Hosted (formerly Hybrid Cloud Observability) and is available in the Essentials edition.

Supported devices in SolarWinds VNQM

SolarWinds VNQM supports the following devices:

  • Cisco Unified Communications Manager (CallManager) version 6 through version 14.
  • Network Service Assurance operations are supported on devices running Cisco IOS 12.x and later.
  • Network Service Assurance operations are supported on Cisco ASR 9000 series routers with the firmware 6.0.1-IOS XR or later, including 7.x-IOS XR.

    You cannot create, modify, or delete Network Service Assurance operations on Cisco ASR 9000 series routers. VNQM supports only discovery and monitoring of existing Network Service Assurance operations on these devices.

  • Network Service Assurance operations are supported on the following Cisco Nexus devices:
    • Nexus 3000 (starting 7.x).
    • Nexus 7000 (starting 6.x).
    • Nexus 9000 (starting 7.x).
  • Network Service Assurance operations are supported on Juniper RPM devices.
  • Avaya Communication and Media Server series S83xx, S87xx, and S88xx.
  • Avaya Aura version 6.x through 8.1.
  • Adding Network Service Assurance operations to any Cisco Nexus device is not supported.
  • Monitoring Network Service Assurance operations on Cisco Nexus 5000 devices is not supported.
  • SolarWinds VNQM does not support Avaya IP Office.
  • SolarWinds VNQM does not support Cisco Media Convergence Server (MCS) devices.