Documentation forVoIP & Network Quality Manager
Monitoring VoIP and network quality is a key capability of SolarWinds Observability Self-Hosted (formerly Hybrid Cloud Observability) and is available in the Essentials edition.

Call precedence levels

The priority of a call is indicated by the call precedence level. The following table contains the list of possible call precedence levels.

Call precedence level Call priority
0 Flash override
1 Flash
2 Immediate
3 Priority
4 Routine