VNQM 2024.2 release notes
Release date: June 4, 2024
Here's what's new in VoIP and Network Quality Manager 2024.2.
VoIP and Network Quality Manager runs on the SolarWinds Platform.
Learn more
- See VNQM 2024.2 system requirements to learn about prerequisites for running and installing VNQM 2024.2.
- See the VNQM 2024.2 Administrator Guide to learn how to work with VNQM.
New features and improvements in VNQM
For information about new features and fixes in the SolarWinds Platform, see the SolarWinds Platform 2024.2 Release Notes.
Fixes
For information about new features and fixes in the SolarWinds Platform, see the SolarWinds Platform 2024.2 Release Notes.
| Case number | Description |
|---|---|
| 01470768, 01487037, 01497412, 01498672, 01500547, 01501808, 01502346, 01504377,01505255, 01519189, 01519623, 01525710, 01525762, 01526225, 01534998, 01540646, 01541028, 01546443, 01591264 |
Database maintenance no longer fails with the following message:
|
| 01583266 |
Polling Cisco CallManagers with attached gateways does not increase CPU usage or produce an error. |
| 01517771, 01542771, 01561622, 01562558 |
The Business Layer on an additional polling engine no longer fails to start with the following message:
|
|
01589368 |
The VNQM business layer on an additional polling engine no longer times out when receiving license information from the main polling engine in environments with many nodes. |
| 01485538, 01528554 |
CDR data is processed when columns contain Cisco-specific call termination cause calls, and an error is no longer displayed, similar to:
Also, the VoIP Call Details resource is rendered correctly on the Call Details page, and the VoIP Search page opens without errors. |
| 01542771, 01561622, 01562558, |
An issue that could cause menu failures or prevent IP SLA from loading has been fixed. |
| 01327448, 01469467, 01491596, 01496347, 01503660 |
VNQM no longer displays invalid messages saying that the license limit is exceeded. This was caused by attempts to verify licenses before they were loaded. |
| 01498215 |
The Last Polled field on the Call Manager page now displays the time in the time zone of the server, not in the UTC time zone. |
| 01475848, 01487847 |
Juniper RPM operations are polled and the status changes correctly. |
| 01456474 |
When an Avaya call manager has a large number of phones, gateways, and other attachments (for example, over 1,000), polling is completed during one polling cycle. |
| 01250622 |
Integration with third-party FTP server software has been improved. VNQM can download call manager data from FTP servers such as FileZilla and others. |
|
01561273 |
IP SLA UDP Jitter operations are no longer deleted from VNQM if it is created with an external node as a target. |
| 01603121 |
*The Network Service Assurance Operations with Issues widget displays data correctly, rather than displaying this message:
|
| 01560713, 01573179, 01589368 |
*VNQM no longer generates a large number of Out of Memory exceptions when working with the job engine. |
| 01584394, 01589368, 01592893 |
*In large environments, timeouts no longer occur frequently during discovery operations. |
| 01238012, 01596373, 01593165, 01597616 |
*In large environments, SQL deadlocks no longer occur frequently when the VoipCdrs table is accessed. |
*This fix was added after the RC release.
Installation or upgrade
For new SolarWinds Platform deployments, download the installation file from the VNQM product page on https://www.solarwinds.com or from the Customer Portal. For more information, see Get the installer.
To activate VNQM in an existing SolarWinds Platform deployment, use the License Manager.
For upgrades, go to Settings > My Deployment to initiate the upgrade. The SolarWinds Installer upgrades your entire deployment (all SolarWinds Platform products and any scalability engines).
For more information, see the SolarWinds Platform Product Installation and Upgrade Guide.
For supported upgrade paths to 2024.2, see Upgrade an existing deployment.
Known issues
Errors in the IP SLA business layer log file
When trying to poll and save new types of operations not previously collected, errors appear in the IPSLA business layer log file.
Workaround:
-
Restart the SolarWinds Orion Module Engine service and the SolarWinds Job Engine v2 service.
End of life
| Version | EoL Announcement | EoE Effective Date | EoL Effective Date |
|---|---|---|---|
| 2022.4 | June 4, 2024: End-of-Life (EoL) announcement - Customers on VoIP & Network Quality Manager 2022.4 should begin transitioning to the latest version of VoIP & Network Quality Manager. |
July 4, 2024: End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for VoIP & Network Quality Manager 2022.4 will no longer be supported by SolarWinds. |
July 4, 2025: End-of-Life - SolarWinds will no longer provide technical support for VoIP & Network Quality Manager 2022.4. |
| 2022.3 | February 6, 2024: End-of-Life (EoL) announcement - Customers on VoIP & Network Quality Manager 2022.3 should begin transitioning to the latest version of VoIP & Network Quality Manager. |
March 7, 2024: End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for VoIP & Network Quality Manager 2022.3 will no longer be supported by SolarWinds. |
March 7, 2025: End-of-Life - SolarWinds will no longer provide technical support for VoIP & Network Quality Manager 2022.3. |
See the End of Life Policy for information about SolarWinds product life cycle phases. To see EoL dates for earlier VNQM versions, see VNQM release history.
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