Documentation forDameware Remote Everywhere

Getting started with Dameware Remote Everywhere

Dameware Remote Everywhere gives your company the ability to provide live technical support and remote assistance without any geographical restrictions. Access and control your customers' Mac or Windows devices from anywhere in the world using only an internet connection.

Go to the Dameware Remote Everywhere website to learn more.

  • After logging into Dameware Remote Everywhere, you will be in the Admin Area.
  • Use the Startup Wizard to guide you through adding your company name and logging into your account. Then it will prompt you to download the Technician Console and Agent version you require.
  • You can also use the Downloads section of the Admin Area to select the Console, Agent, Applet, or Dameware Remote Everywhere Proxy version you require.

After you download and install Dameware Remote Everywhere, open the Tech Console and log in to begin assisting your customers.

The best way to monitor incoming session requests in real time is to keep the Tech Console running in the background.