Transfer a support request
When a support request is received, select Transfer Request To in the request notification, and choose another technician to handle the request. Click OK to transfer the request.
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Evolving towards Observability Secure by Design Meet our Product Trainers THWACKcamp 2022 On-DemandWhen a support request is received, select Transfer Request To in the request notification, and choose another technician to handle the request. Click OK to transfer the request.